Cleanliness, organization, friendly staff and availability of services.

Location near train tracks, other part of the hotel under construction.

I liked that hotel have different activities, restaurants, pool. Even if the weather is bad you can easily find what to do. Shopping centre is in the walking distance from hotel, tram stations about 7min walk . Bohemia restaurant is amazing! Rooms are clean and cozy.

Pool time is limited you pay money and only can use it 17:00-20:00.

It was a very comfortable stay, large room, nice bathroom, all exceptionally clean. The pool was also great, the gym too. Breakfast was very good, loved the pancakes and pretzels.

The staff in general was polite and kind, with a few exceptions - the receptionist rolling his eyes when requested bottles of water, or the receptionists at the sport centre not being able to explain how to get to the outdoors terrace… Also, not having free towels for the pool or in the gym - those are the details that would have really made the difference.

* Nice continental breakfast with a good variety * The water world is really nice - A 25 m swimming pool, hot tub, another warm pool and places to chill. As part of our booking we had 60 minutes access complimentary, extended to 90 if used in Happy Hours during early afternoon * Super friendly staff * Very conveniently located - buses to get you to various places, ~10 min walk to Palmovka metro station ( which in turn is 10 minutes away from the city centre ) * Very reasonably priced

* It would be nice if the offer around water world would be better specified in the offer. One could think there's complimentary access to the pools for an infinite time, but this is not the case. Just be up front about what exactly is included so i don't have to ask :-)

What I like about the property everything the breakfast was amazing. The pool is beautiful. The staff was exceptionally helpful, polite The Bohemian restaurant, was OK the night I went to dinner. The food was not great. The fish was bland They did not even serve it with a wedge of lemon But the hotel I will definitely be back and I recommended 100%

"I had a great stay at the Wellness Hotel in Prague! The staff were super friendly and welcoming from check-in to check-out. My room was really clean, comfortable, and had some nice little touches like chocolates and a stocked minibar. The spa was definitely a highlight – it was spotless, relaxing, and had everything from a pool to multiple saunas, plus a cool outdoor area. Breakfast was fantastic too, with plenty of fresh options and a nice vibe. Overall, an awesome place to unwind and enjoy Prague!"

Swimming pool, sauna and jacuzzi were fabulous. Staff were really friendly and helpful.

The air conditioning on our room did not work. Spent 30 minutes trying to get it working. Then, one of the housekeeping staff spent another 30 minutes before declaring it 'kaput'. We were told someone would come the following day to fix it. This was not an option in 35-degree heat. Had to ask for a change of room as this was not being offered as an option.

It's too expensive for what they provide. Parking is not included. Wellness is not included. Sauna is not included. For everything you have to pay extra.

The service is good with welcoming staff at the customer service counter that takes initiative to offer help. The facilities are excellent for my family to spend some enjoyable leisure time together - badminton, tennis, squash, swimming pool, bowling, etc. Delicious food and heart warming service in the Hotel restaurant at a very reasonable price. The location is good not too busy but easy communication by tram and tax fare for commuting to city centre or major tourist spots are very affordable.

None think of any.

Rooms and breakfast very nice

I didint like the pool. Was all not clear, they told us there is a bar in the pool section , there was no- but was one on the way in bowling section. We have asked bartender if it’s ok to go to the pool with drinks. They told us yes - no problem, the moment we went to the pool the pool cashier said we are with alcohol and we can’t enter the pool section. We earlier ask guy at hotel check in, than we ask bartender they both said no problem, on the pool - problem. We wanted to leave the drinks and go to the pool without, they also disagree becouse we are already probably under alcohol influence . This crushed all our Friday plans becouse we came early from city to make “spa” Friday. We also took the hotel on suburbia just becouse of the pool. So was absolutely not worth in the end .