My family enjoyed the Cleanliness

I was not pleased with the pool personally. The water was looking super dirty at the time my family went to swim on Sunday September 29, 2024, evening and there were no towels for use afterward. Also, they made me eat what was not my preference during one of the breakfast.

I love how friendly the staff were, the girl at the desk gave my son and his friend and sister a treat as i mentioned it was his bday ...i love how clean and comfortable our room was , kids was happy to see the bag of treats (water/chocolate bar/chips) and they mostly enjoyed the swimming pool and slide, breakfast was great and coffee and tea are 24/7 available

The pool, water slide, and spa were amazing. The temperature was perfect in the water and the waterslide looked well-maintained. We also used the exercise room and everything we used in that room worked adequately. The breakfast was great with vegan options.

Everything was great.

The breakfast was amazing, room was nice and very clean, breakfast staff were great, location was good.

One particular male front deck staff was super unfriendly, very unhelpful and almost seems like our requests were an annoyance to him.

Was just great selection of breakfast foods.

The one think that I did notice was on the couch in our room there was some food stains on the arm rest and cushions that wasn’t very appealing so I used the extra blanket to cover it up so I could sit there.

Cleanest hotel ever. Spotless everywhere you look. The breakfast area is just absolutely amazing. So many option and very well displayed.

Pool needs more ventilation it gets very hot in there.

Nice room, good selection for breakfast. Gym had good selection of treadmills, ellipticals and bikes. Also weights and universal gym.

Hot tub was closed 2 of the 4 days for maintenance.

it’s very new, spacious and modern. it was very bright and clean. It was our first overnight trip with our baby, and I was pretty stressed about it, but I was contacted by email after my booking about any special requests I might need, as well as a very warm greeting from the front desk agents when we arrived- the extra care and understanding really set the trip up for success. kudos to your customer service- it’s worth passing a pat on the back to those employees!

no complaints, except for the room not having a microwave, I would have used it to warm up the baby’s bottle but we found other ways to get it done. I noticed that there is a microwave in the lobby that I could have used, and there was hot water in the coffee station in the lobby, so I was definitely still happy.

Breakfast buffet

The prices for the items in the lobby/front desk were a little expensive. Almost comparable to airport prices.

Disappointing that pool and hot tub were outta service. That should be listed on the bookings page. Would have stayed elsewhere if would have known before arriving.