From beginning to end the service provided is outstanding. All staff members are attentive to your care and make sure to personalize the service always calling you by your name. Facilities are great the gym is perfect, the service at the pool bring it to next level. All details have been thought through and you can feel it

Nothing. Would only recommend it

Great hotel with exceptionally helpful and kind staff! We had a wonderful stay and a great start to our trip. We were celebrating our anniversary, so the staff set up a little welcome card, sparkling wine, and chocolates which was a very nice touch. The staff also helped us arrange transportation and provided change, which was very helpful. The facilities were clean. Our room was spacious and comfortable. The spa has bonus facilities (eg pool, steam room) available to guests, and the bath products used in the spa and guest rooms smell wonderful. The breakfast offered through the onsite restaurant was delicious. It was in fact the best breakfast we have ever had at a hotel! The value for this hotel is exceptional, especially compared to comparable hotels in North America. I highly recommend.

The pillows were fairly flat and did not suit my preference or sleep style. The pool water temperature was freezing, and since the pool area is shaded, I was never hot enough to feel the need for such a cold plunge, so I unfortunately never used the pool, just the pool deck. We chose this location and we were happy with it. It is a nice area of the city with many highly rated venues and restaurants. Just beware it is quite far from more touristy attractions. Although it is close to a metro station which was easy to navigate and it was fairly easy and affordable to arrange private transportation.

The breakfast buffet is delightful, with attentive staff to seat you, and a lovely offering of fruit, fruit juice, pastries, made-to-order breakfast dishes, and other delicious libations.

Regarding the room: I did notice quite a bit of ants in my room. A welcome sweet treat was offered, and within a couple hours there were ants swarming over it. Inspects are to be expected, but there were enough to distract from the comfort of the lodging.

Really great location. I'm a coffee fanatic and the area around the hotel is full of excellent small indie cafes and espresso places. Also the service in the hotel was excellent and the full breakfast included in my rate was also very good.

Unfortunately the spa was full and also the in house restaurant Nahm was not open on the days I was there. And the hotel's bar was also closed (assume from Covid restrictions).

Generous room space, huge bathroom facilities, spotless venue in immaculate shape. Above all, the COMO Metropolitan sets the benchmark for exceptional, professional service. From Ryu at front desk to Sam and Bobo at the (delicious) breakfast (and everyone else whose names I didn’t manage to collect), every staff member I met with was warm, attentive, unassumingly modest, respectful and polite. Thank you to all and see you one day again i hope in the near future.

High quality hotel with spectacular amenities and terrific service. Pool and onsen are lovely. Rooms are cleaned thoroughly and overall food is delicious. The gym feels like a full business gym on its own. Highly recommend and will likely stay again.

I've stayed in nicer rooms in the same hotel before, but it was a very busy period and I'd booked a bit late.

Everything.... (Our second stay this year!) Especially the Breakfast..

The doorman broke the retractable rolling handle of our suitcase, either when He took it out of the back of the taxi (Necessitating the purchase of a replacement) or by using it to lift the case up the steps, instead of using the solid handle near by.... (Making me very grumpy)

The breakfast was absolutely amazing! the staff and room as well, very spacious and a gorgeous bathroom with very nice smelling soaps, extremely clean and very comfortable beds. The location was perfect, right in the centre and next to the Banyan Tree hotel where Vertigo is, a rooftop bar where you can watch the sunset over BK

just a really weird entrance to the pool and not enough space around the pool. It was full all the time. The yoga teacher was okay but also fully booked immediately, the gym was packed!

The hotel has excellent facilities and great service. The breakfast was great, lots of options and good quality. The meals available during the day were also delicious. The pool was wonderful with great service and lots of space. The beds were comfortable. The bathroom was big.

The overall decor of the hotel was a bit neglected, simple and boring. The room was smaller than expected.

Best stay I've ever had. Luxury hotel experience that doesn't break the bank. Usually these things are too good to be true but in this case it genuinely is the real deal. Amazing staff and service, they can't do enough for you. So kind and helpful in every way. The hotel itself is incredible. Very high end. Amazing restaurant with michelin star food. And the rooms are so spacious with great amenities. If I'm ever in bangkok again, I'm booking here without hesitation. Wouldn't dream of staying anywhere else.

Nothing. Couldn't fault it if I tried.