Variety, lots of fresh fruit and fresh bread. Hot cooking stations offering eggs and local food station too. Separate drinks station offered personally made up drinks like hot or cold chocolate, iced coffee etc

Change fruit offering, it was the same each day. Use less oil in cooking of eggs. Eradicate the birds as they landed on the food and pecked it Decor very dark with the brown wood, would modernise breakfast area a bit and reception Lots of steps, couldn’t see how a disabled person would manage. Not a lot of English spoken in reception, which led to some difficulties

A beautiful Beach front -full serviced -Resort hotel with full amenities. The Villas were spacious with balcony. Breakfast buffet had Egg and noodle station, with fresh fruit, fruit juices and cold and hot breakfast buffet offerings. Besides the vast beach area the hotel also have a huge swimming pool. restaurant food was tasty and priced reasonably. Excellent service. Overall great value for money

The hotel exceeded my expectations

The resort was very well laid out. The staff, from reception through to ground keeping staff, were so friendly. Great location, walking distance to shops and restaurants. There was a little maintenance going on while we were there, but nothing major. Dior from reception/customer relations was amazing in explaining how complimentary vouchers were to compensate for any inconvenience. Honestly, it was above and beyond, so very generous of Laguna Resort. I was even presented with a cake for my birthday whilst staying there. We will definitely return 😊

The only thing to mention is the stairs. But having said that, you don't need to be concerned about your luggage - it is delivered to your room.

Great sea views. Plenty of sun loungers by pool and on beach.

For a very popular tourist location the staff level of English understanding was relatively poor. Compared to staff working in the tourist industry in Bangkok and Patong (Phuket) beach areas. Maybe the management should consider providing the staff with free English lessons on some basics e.g. dressing on the side (separate). Generally we got there. But anything beyond basic level was problematic and very frustrating. Perhaps the front desk staff at reception desk could actually ask for help from the odd member of staff in the back office who could speak good level of English when they struggle?

It is just on the edge of the town about a 10 mins walk. Loads of restaurants in the main strip. Beach access

It was disappointing to learn that there was work going on around the pool and beach. We weren't informed before we arrived but were told on check in. It was noisy and on occasions the sunbeds were not available. This was due to damage from a Monsoon. This couldn't be helped. Compensation as a token of good will for dinner and spa were offered.

This place was fabulous. Beach was lovely with the best sunset views. Great location, great buffet breakfast and great accommodation.

We are vegan and found the restaurant had very few options but awesome restaurant across the road 🤣. Also we found that 2 bottles of water daily was insufficient. A refilling station would be good also for the environment.

We learned that Khao Lak Laguna resort is the oldest hotel of the bay which explains it traditional architecture and location, directly on the Nang Thong beach. We appreciated the fact that the hotel is very well designed, with large bedrooms with balconies. The breakfast buffet is great, located in a very nice building. Large choice of location of day beds which is appreciated in order to have some intimacy despite the crowd at this time of the year (january). The beach is very nice, great spot for long swimming session. The hotel also provides kayaks and paddles.

Since the beach is very nice, it is also very crowded but it may be quieter outside peak season....

This is the second time that we have stayed there and both times we found the resort perfect. The location is very good, it’s a 5 - 10 min walk to the start of the town and there is a few restaurants opposite Laguna resort which are well worth a visit. The big night market is 10 mins drive in a taxi at 300 bht and worth a visit for the bargains. The beach is very nice which you can access straight from the resort and never had a problem getting a sun lounger.

Nothing

Location great,beach great, rooms lovely and roomy and private, breakfast great. All great actually.

The restaurant was not so good for vegan choices.

Beautiful hotel with nice and well kept surroundings. Very friendly and helpful staff and good service. Great breakfast with good selection of both international/western and Asian chioices. Nice pool area with plenty of sun loungers. Nice and spacious (Oriental) villa. Walking distance to many restaurants, shops and services.

Beach is good but not accesible during high tide, this really isn”t hotel’s fault though