Honestly, it’s a very good hotel. Rooms are comfy, saw them cleaning open spaces often (washing lobby floors, planting doors, etc). Breakfast was complete (eggs, bacon/sausage, pancakes, cereal etc). Stayed for 3 nights and was able to mix it up at breakfast. Used to shuttle to get to and from the train station, however service for pickup was a little slow (had to call several times).

I went in with low expectations because I've been duped into thinking a hotel was nice by the photos on the site. We arrived and the hotel was extremely easy to get to right off the highway. We got there at 1130 AM and our room was ready, so my kids could relax. We were going to a game at MetLife and they offered a shuttle. I figured the shuttle would be ineffective and not worth it but I was wrong. The shuttle got us from the hotel to the American Dream Mall in about 3-5 with traffic. The driver was amazing and after the game we called from Met Life and by the time we arrived at the mall where pickup was, he was there waiting for us and got us back to the hotel in under 5 again. Hotel staff were great and the house keeping staff keep this hotel amazingly clean. I will definitely stay here again.

To be honest I don't have any complaints. I wish we were able to stay here longer because it was great.

We were pleasantly surprised by our room. I booked the room with a King bed and a Queen. There was a lot of space and the queen was a real bed, not a pull out sofa. If you are gong for a Met Life Concert, after the show, take the free bus to Seacaucus train station and grab an Uber from there. 13.00 to hotel. Impossible to get Uber from Stadium and the shuttle to hotel had ended because it was late.It was a quick and comfortable stay. Breakfast is included and was just right. Coffee was delicious, eggs, pancakes, even fresh fruit. Staff was super sweet at breakfast. Bring tip money! I forgot.

.. Lobby furniture could use a refresh, but that's the only negative I noticed. Shuttle was great taking us to train. About 10 min drive.

Fab location, big clean rooms, car park and lovely Italian restaurant on site. Breakfast until 10.30 and check out by 12 made it the perfect place to stay before flying home except had issues with breakfast and check out

The fact that when we went down for breakfast at quarter to 10 we were told we were too late to sit in the lovely dining room and had to sit in the bar and none of the hot food was being replenished as everything was out and although you could help yourself until 10.30 breakfast was actually over and they were setting the room up for lunch. We had some food and went back to our rooms to relax for a bit planning to leave at 11.45 and reception phoned us and said we had to be out at 11. My husband went down with a printout of our confirmation email showing 12 o' clock check out and the receptionist said policy had changed and it was 11. Got a senior member of staff who said on this occasion they would honour the late checkout so be aware when booking if this is something you need

We were up for a funeral in Secaucus and North Bergen and the hotel was in the perfect location. Traffic was always going in the opposite direction. Staff was very friendly and the breakfast was great. A REAL breakfast seated in a REAL restaurant and not the hotel lobby. Food was hot a plentiful. Rooms and hotel were very clean and comfortable. The room had a coffee maker, refrigerator and microwave which was a bonus. And best of all the AC units weren't noisy

The wifi for the tv was horrible. It kept buffering so we weren't really able to watch television in the evenings. Rather than wifi I think the hotel needs to have cable or direct TV

I liked there was a free shuttle to the train station that lead to New York. The Bellman was available for transport within 10 min of request for a drop off or pick up. Every one was very friendly and courteous. There was breakfast provided free every morning, and not just a hard muffin and scrappy coffee. Hot breakfast everyday; eggs, potatoes, pancakes, sausage or bacon, pasties and breads as well as coffee and juices.

The location was a little out of the way for what we needed to do but that was our choice. More affordable rates made up for the distance we needed to travel.

Love the big spacious room and the super comfy beds!

The front desk clerk, when we checked in, acted annoyed with her interaction with us. Also, we had reserved a Double Queen Bed- but our room had a King Size Bed and a double bed. The shuttle service offered for a big event at MetStadium was horrible. We waited almost 2 hours for a shuttle, and everyone was pushing to get the 6 seats available - we ended up using a Lyft get back.

The room was comfortable and the location of my room was perfect. The bed was nice and comfortable. I loved the transportation provided to take us to the American Dream Mall. The driver was great. I like the free breakfast.

I didn't like the size of the room for 4 people. It would have been nice to have had a couch to sit on. I didn't like the breakfast food temperature or selection of food items on the buffet meaning It would have been nice to change the menu or at least have a self service waffle machine and bacon.

Very clean. The fact that I can smell the hint of bleach from the bedding linen and towels assured me that all are clean and disinfected. With the endless of contagious disease spreading in the news, cleanliness is big deal for me. Really kudos to their housekeeping team. Room get clean everyday too. Breakfast are filling though simple, but that doesn't bother me. For the level of hotel they are, they have provided a good service and stay for me and family. Free parking onside 👍

AC can be loud, but that can be expected from all window AC unit.

Great location with lots of services and restaurants around the hotel. It is close to American Dream mall and Nickelodeon Universe theme park if you plan going there. Hotel is clean and comfortable. The rooms are spacious with a good view. Staff is pleasant, helpful and easy to reach for any requests. The complimentary shuttle service is great and works really well if one is not driving. Breakfast was great, and they had a large sitting area with an extension around the bar. They are also very organized. Overall, it was a very pleasant and comfortable stay at this hotel. No issues at all.