I liked how friendly the staff were and we were able to leave our bags at reception before we came back to check in. The other guests were friendly too. I forgot my travel adaptor but reception managed to lend me one when I asked if they knew where to buy one from. Any other problems we had were sorted as soon as possible. The smoking area having seats is great, easier to socialise with my partner when he is smoking. Thank you so much to whoever upgraded us, the room was amazing and the chocolates were delicious.

The coffee machine was hard to use as I didn't know the switch for the electricity was by the bed. The instant coffee and the coffee machine coffee tasted bad.

Convenient access to the old town

Showerhead wouldn't stay in place, TV channel listing wasn't accurate, bathtub wouldn't empty...

We got the business suite room on the 11th floor and we loved it! It was different than the photos of the room we booked and for the better. It had an incredibly comfy bed, luxurious sheets and a nespresso machine with complimentary pods. It was spacious with lovely city view. The hotel provided a crib for our toddler free of charge and even the crib had nice sheets. Breakfast was delicious - a combination of continental and typical Danish fare. The staff was kind and helpful. All in all, would return here for sure!

No complaints, really.

The lobby smells so nice, so a great first impression, the staff were wonderful, so very helpful. The room was very comfortable with a safe and a fridge, extra pillows and towels available and lovely smelling toiletries in the bathroom Breakfast was superb! something for everyone and constantly replenished Dinner, whilst a limited menu, was so good - try to amazing Artichoke with puree - melt in your mouth. and the Chips are just right!

Would be nice to have a mini bar in the room. And some leaflets in room about hotel facilities, how to get around etc

Brilliant location next to the museum and a short walk from town. Hotel was easy to find and was pleasant to be in. The Hotel is in a very good condition and you can see a lot of time and effort has been spent integrating it with othe facilities.

The front desk staff were disorganised and paid little attention to the queues of peole forming and just helped people randomly as they walked in oinstrak of who arrived first. Staff also walked away because it was break time instead of helping with the queue of people and putting off their break for 5 minutes

The bed was comfortable and I appreciated small details like you can actually open the window, you have iron and a board in the room, and shirt hangers are the classical ones... Hotel was quiet and staff professional. I will choose this hotel in Aarhus again. I almost forgot, they have tea kettles at the breakfast buffet for people like me, who enjoy morning tea rather than coffee!

The breakfast did not have actual eggs, but this homogenized yellow matter, but there were plenty of other options.

This hotel was comfortable and had relatively good services. The sun rises early in northern Denmark in July, but the room's curtains really kept the light out well. We were staying with friends from the U.S. and appreciated the lounge area next to the bar where we could watch Euro 2024 quarter- and semi-finals. We had breakfast on the last day of our stay, and it was not bad. Location: An easy walk from the town centre.

While we appreciated the lounge, it was not all that comfortable. Our room was not made up after the first night, and I had to remind the staff a couple of times to make the room up after our second night. The hotel was a little on the expensive side. We avoided taking breakfast because the cost (22€) seemed excessive. The air conditioner in our room was quite noisy, and I was unable to turn it off despite following the posted instructions. Would I stay here again, though? Quite possibly.

Big spacious room, very comfortable bed, nice bathroom. Had chocolate hearts some mornings which were tasty and a nice touch. The location was convenient as it was in the centre or near the bus and train station but still quiet in the room.

I couldn't refund when I needed to (though I know it was cos of booking not the hotel itself). I didn't really stay at the hotel as many nights as I paid for (due to staying at my partner's). I also didn't like that the breakfast wasn't included so we chose not to have any.

We had an absolutely amazing stay at this hotel. We were only here for one night as a stopover before heading to Legoland Billund to celebrate our son's 8th birthday. We arrived early but was allowed to leave our bags and on returning in the afternoon to check in we were given a free upgrade to am Executive family suite. My son said Mummy was amazing for booking such an amazing room for his birthday. The breakfast was plentiful and the restaurant settings were very stylish. The reception area was very welcoming, the bar area very relaxing and all of the staff were just fantastic. We had the best stay ever!

Absolutely nothing! We can't wait to return.

Just a few minutes walking distance from the city centre. One minute walking from the Music hall and just a couple of minutes from Aros musem. The was someone at the reception always available. Efficient customer service. The view from the window was good and there is a decent amount of natural light coming in. Room service replace cleaning products if needed every day.

Rooms starts to show signs of age; pillows are too soft, bathroom's fan not really ventilating and smell of sewage coming from the drains when using the facilities. Towels got changed during our stay, yet the floor/carpet weren't cleaned. Not sure if was overlooked or a directive for short stays.