The Pools are amazing. The beach in front of the hotel was fantastic. They divided families and adults, which makes for a calm atmosphere for whoever wants it. Always enough sun beds and friendly helpful staff. Everything was super clean, we especially enjoyed the lovely spacious bath rooms.

I found the dinner experience stressful. The space is not big enough for the large amount of people, you sit back to back and have to make make your way through the tables to the buffet. By times i think the place could do with much more staff, as we had to call waiters over to order drinks every day, once we got assigned a table and when we came back to it somebody else sat down, etc. Food was good (especially fresh fish) but the selection was very limited (compared to other resorts i have seen).

I had an amazing experience. The room was spacious and featured two types of showers: one in the tub and one outside near the tub. The pool was great, and the lake added a serene touch to the environment. The view of the sea was incredible, making it a fantastic place for taking pictures. The hotel was quiet and had a fancy DJ, which added to the overall ambiance. The food was delicious, offering a variety of options. The meat is good and bakery items were fresh and my kids loved it, often taking some back to the room. The fish, especially the grilled shrimp with lemon, was fantastic and very tasty. The staff were friendly and made our five-night stay enjoyable. The poolside restaurant was amazing for snacks, although it wasn't included in the room price. I spent around $200 on snacks during my stay. One thing to note is that the hotel does not serve Coke or Pepsi, so if you prefer those, I recommend bringing some cans with you. Overall, I had a wonderful time and would highly recommend this resort.Write a short sentence to sum up your stay

High Price for Half-Board: Missing Landscapes: Night Shows: There were no night shows available, despite expectations. Quality of Food: Most of the rice dishes weren't up to standard, except for the koshari, which was excellent.

It is amazing hotel, with very interesting services. The Staff was very polite in all departments during my stay, specially Mr.Wael (Restaurant Manager) who is caring about the customer satisfaction by level exceeds the expectations. Regarding Kids club, it was very organized, full of creativity and ideas for Kids, all the team was perfect, special Thanks for Ms.Fatma in Kids club she is really care to let the kids happy, My child loves the place because of her way in communication by giving them a space to deal with her as friends. The beach is also very nice (Sandy beach) which is also important part of the happiness during the stay. Food quality is great. Strongly recommend and suggest the hotel for any one thinking to go. Saher Mahmoud.

Nothing

We extended our stay for two more nights because of the amazing vibes of Soma bay. Facilities of the hotel are great. The beach is amazing & the Lazy River:)) Location is very close to the marina and shops. Aleyeldin at the reception was very friendly.

-Rooms are a bit old & need renovations. -DJ at the beach during the sunset , you cannot listen to Eminem and rap music during the sunset it’s really annoying. -Gym Machines need repair and maintenance. -I checked out very early because of my flight and i requested a breakfast box which i found filled with pastries, it might be a lot better to have other options. (eg. Turkey sandwich: bun + 1 slice turkey - that’s it. Expected a bit more from a 5star resort with an open buffet that served salmon and eggs Benedict) -In room dining quality is very low. We ordered a burger and a chicken shawerma sandwich (generic and not very sophisticated choices), however, both sandwiches were absolutely dry no sauce whatsoever. Not what you’d expect to get for room service at a five star resort.

Stayed in hundreds of hotels around the world but this has to be the best in relation to customer service, quality, amenities etc. The staff were amazing at making sure all our requirements were met. Strangely we were the only UK guests in the hotel though.

Nothing. There was nothing to complin about in this hotel.

We absolutely did have an exceptionally good time at the Kempinski Hotel Soma Bay! Exquisite surroundings, an outstanding room with a view of the sea with the most unbelievable sunsets, extremely helpful members of staff, delicious food in each of the restaurants ( we tried them all) 😊 Our absolute favourite was to dine at the Laguna Club Lounge, where we were welcomed kindly by the manager and the chef as well as Sayed who attended to all our needs with the utmost efficiency. A huge thank you to all at the Soma Bay Kempinski, it was most certainly a 5 star superior experience. Best regards, Lynda Löwenhagen

The staff is extremely friendly, whether its Atta greeting you at the beach or Belala and his colleagues who served us for a special occasion at the beach, or Chef Fathi who accommodated the food to our special requests. Everyone went above and beyond to make our stay as pleasant and memorable as possible.

While the hotel is at one of the best beachfronts in the world, it could do with some renovation as you can sense the aging in the rooms. That said, it was still very comfortable, clean and I would recommend a stay there to anyone who wants to get away from city life to a surreal scenic stay.

Clean, beautiful hotel. Lovely big room.

Staff a little over attentive at times! Asking how everything is every few minutes

⭐⭐⭐⭐⭐ A magnificent hotel, and I can wholeheartedly say it was an exceptional experience. From the moment I arrived, I was greeted by the warm and friendly staff who went out of their way to ensure I felt welcomed and at home. The hospitality provided by the staff was truly remarkable. Their genuine friendliness and attentiveness made a lasting impression, and they were always eager to assist with any requests or inquiries. Their dedication to providing top-notch service was evident throughout my stay. One of the most captivating aspects of the hotel was its beautiful architecture. The design seamlessly blended elegance with modernity, creating a visually stunning environment. The intricate details and thoughtful craftsmanship were evident in every corner, from the grand lobby to the tranquil outdoor spaces. The architecture truly added to the overall charm and character of the hotel, making it a feast for the eyes. Overall, my stay at this hotel was an absolute delight. The combination of friendly staff, exceptional service, and cleanliness created a truly memorable experience. I am already looking forward to my next visit and highly recommend this hotel to anyone seeking a wonderful and visually captivating stay.

The breakfast buffet is exceptional in terms of quality and selection. Everything was delicious. The added touch of having sparkling wine available is lovely. The service too was very professional. I loved the architecture and the grounds. The swimming pools are beautiful, but we preferred to spend most of our time on the beach, which is lovely. Being able to swim around a small coral reef just in front of the hotel and to see all the beautiful corals and fish was a real treat. Also we appreciated the proximity to the marina, with a variety of dining options, and the shuttle to the Orca diving club and the jetty, with its amazing coral reef. That was a highlight for us.

We felt the cost of dining at the hotel was excessive and we chose to eat dinners outside the hotel. Usually we skip lunch.