Everything was amazing due to every member of the staff. They gave me an upgrade to a very nice seafront room. The Ramses self-service and the beach restaurant was good but I didn’t try Mezzaluna and Silk. All the services were great! Starting from taxi drivers (the boss Ibrahim was awesome), shuttles, diving centre and a wide choice of excursions to do to end the staying full of memories. There is a nice terrace where you can pass some good time after dinner and see nice shows. They even have a small shopping center where you can find perfumery, souvenirs, clothes and jewellery.

Going back home

We liked the hotels location. Food and everything. Concierge team ( Mr Hasni, Ahmed Shawki, Mohammed Abdallah, Muhammed Bashair, Mr Essam, Mr. Ikrami) was very helpful. They have figured out every request as much as they can help. Other than weather situations. Make sure you pay a visit to Scorpion Diving Center. And set yourself a diving trip. Ras Muhammed was perfect place. These people are also very friendly. BUT MAKE SURE YOU GET UR UNDERWATER CAMERA & EQUIPMENT unless you want to pay 100+ $ for photos & Videos. Also ask for safari trip from Concierge team. They set us a great trip. We done the safari almost exclusive. Thanks to them. But as far as i heard the dinner in the dessert is not so good. So you may want to opt-out of it. Be sure that you make all the trips and excursions with the concierge team so they can make a better price deal for you. Most of the personel was friendly. If you come here you must visit the perfume shop on the second floor. And say hi to Mohamed (owner of the essence shop) Before finished my review make sure u ask for room upgrade as long as they have availability they will help you to get a good room

When you went to this hotel there is a seperate villas on section 8 or building no 8. Make sure you never leave your wife, mother, daughter alone in there because there is a personel called YAHYA. One predator there does not mind to touch your beloved ones. As harassment way. I am not gonna put much details here. But, He is 1 lucky guy because i did not break his face. When i learned about this issue he was not around.

Staff made it all worthwhile, I'd like to give 5 stars to Mohammad Mustafa, chief of kitchen, for making sure everything was running smoothly, greeting guests, and being such a nice guy. The hotel is a bit tired, especially the rooms and bathrooms. But the pool and everything else is just perfect. Rooms are a bit tight for a family of 4 (2 adults, 2 kids), and bigger rooms such as the suits are too expensive compared. Overall, it lived up to our expectations, and we are definitely coming back.

Everything is brilliant! This hotel is the place of my heart and my soul. I stayed here for the second time and will return many times for sure. Huge thank you to the hotel personnel. These people make a great work every single day. You feel like the most valued guest from the very first step. Everybody here is happy to welcome and host you! Their smiles and questions are sincere and open. Everywhere is clean and green. There are a lot of flowers and calm places for relax. Food at the restaurant is so delicious that's impossible to stop. Qualitative alkohol and good cocktails (I didn't have a headache at all). Everyday you can find there something new and interesting, including several live food stations. Great thank to whole hotel team for this unbelievably wonderful experience. See you soon ❤️

A steam iron and an iron table was available in the wardrobe.

Few shadowed places at the sea and also at the pool. Weak air conditioning in the main restaurant. Beverages at the beach and pool bars as per written in the paper delivered by the reception are available till sunset which is 7:30 p.m. while they actually close at 5 p.m. And also the diving center closes at 5 p.m. given the fact that the whether was so hot and some people may prefer to use such facilities after 5 p.m. The kids area is small and the open part is not properly shadowed in such hot weather.

Very helpful staff, very clean place, nice activities, best place for snorkeling,

Nothing

The facilities were amazing. The staff were kind and wanted us to be happy and relaxed. My children enjoyed being at the hotel, swimming, eating, snacking, and just relaxing! Food was awesome. It's also safe.

There was a miscommunication between the receptions you call from the room and the personal people at reception. I called and asked about something and received a different answer from when I personally went and asked. The website and activities there need updating as well.

I recently stayed at this hotel, and it was a fantastic experience! From the moment I arrived, the staff were warm, welcoming, and always ready to assist with a smile. The food was exceptional, offering a variety of delicious options that made each meal memorable. The facilities were top-notch, clean, and well-maintained, with everything you could need to make your stay comfortable and enjoyable. Overall, this hotel exceeded my expectations, and I highly recommend it to anyone looking for a great place to stay. Can’t wait to return!

Everything, literally every single thing starting from the gentlemen working hard to make us all pleased to the place and the food. I'm honestly one of the pickiest people you probably might ever encounter and came to this hotel a long time ago, and the experience that I had from this hotel was so worth the second visit. Would I recommend this hotel to others to come take their vacation here? Definitely! From all the enthusiastic energy that I had after coming here, it's definitely worth it. If there's someone who's a picky foody, like me, I would definitely also recommend this place because the food there is just unbelievable! Also, the parties, the vibes, the sea, the staff, the community, everything was incredible! Finally I want to thank Mr. Ahmad in the reception for his help and welcoming 🙏🏿 😊

Nothing actually. Everything was amazing!

Pool, access to snorkeling, good main buffet, staff helpfulness and decor

Lack of clear signposted veggie food, bathroom could have been cleaner. Also, when buffet area was full staff directed to other areas which they told us had the same buffet. This was absolutely not the case. The buffet was much smaller with fewer options. As vegetarians the main buffet provided more options. The smaller buffet put a sour taste in the experience especially as it is costly going full board. Also note that they advertise many restaurants but you can only really access them for free if you are staying more than 7 nights.