Easy access from the airport, great location with a pretty view. With all inclusive, food and drinks all day long. The staff was always friendly and helpful. Crystal clear waters. All kinds of facilities available, multiple indoor and outdoor pools, beauty saloon, gym, excursion offices. We got a decent sized room with direct seaview. Lots of greens all around, and plenty of areas to sunbathe by the beach and it's free. Beach toilets are also present. Bars all around the resort. Activities in the morning, afternoon and night. Child minding available. Shops nearby, in about five minutes on foot.

The A/C in our room only worked sometimes. An unexpected lot of mosquitoes!!! Unreasonable restrictions for pools, only were allowed to swim under supervision. Even though food is always plentiful it's not too varied for an extended stay. There are no long and/or sandy beaches. You can only walk in 4-6 metres till the lifeguard tells you to move further out. It turned out it was because of the protection of the coral reef. Limited handicapped, stroller access to places, lots of stairs everywhere. If your room is close to activities it could be loud twice a day.

Beautiful location, the staff are all amazing, kind, welcoming, and a credit to the resort. The food was exceptional and of a high quality. The entire resort is spotlessly clean with good facilities and well zones with chill areas in case you just want to relax and take in the beautiful views. We very much enjoyed dinner every evening at Sea Salt with beautiful views of the bay and sea. As I mentioned, the staff are all amazing, and so many names to mention the list would be endless. Please pass on my thanks to your hard-working team for their hospitality and kindness. I will be rebooting for a future visit.

Everything

The pool was not heated

The hotel Design in general/the space /gym/huge structure/the food as well as the staff

The rooms specifically the king size bed is not king size .not comfortable. The pillows are of bad quality they need to look into the that . Central air conditioning very loud .finally À la carte restaurants are horrible specially the Indian restaurant Silk is nothing to do with Indian food . such a bad taste and quality

The staff were great, can't expect better. Mr Sayed Noubi and Maryam at the restaurant were so kind and the variety of food was much better than expected. Ahmed at the reception was very reactive, he helped us solve the internet issue so quickly. The reception arranged an early check in and late check out which really helped as we had a long flight with connection, Reda the housekeeper always arranging towel differently (my daughter was always happy to come back room to see the surprise left by Reda) All the staff attentive to our needs were always there making our stay comfortable. I highly recommend this hotel, we spent an amazing vacation.

Nothing

Everything in the hotel is exceptionally perfect. It exceeded our expectations. The staff were super friendly, during our stay we had a problem with the room and Mr. Hussein, the receptionist, made sure everything went smoothly fine. We changed rooms and they were always trying to help. We had a 9 months baby and they made us every day at the restaurant boiled food for him and this was just the best. The rooms are spacious and clean. The pool was outstanding. The beach was very nice and there were shuttle busses every 15 mins to/from the beach. I don't know what to say more but we already booked in September again and we can't wait to come again and again. Thanks to the perfect hotel.

Nothing, everything was more than perfect. The only bad thing was that we had to leave!

I would like to share my experience about the hotel ; let me just say it’s one of the best hotels I’ve been in for a long time , I have visited many places here in sharam but this place is more organized , clean and best service ever, food is just amazing with multiple cuisines and best stuff they all are very cooperative and friendly people, the total atmosphere of the place is cheerful and comfortable, if you are looking for a nice place to enjoy ur vacation I would recommend this place for you surly ❤️🇪🇬

Sea area needs some improvement

The resort was really nice and had lots to do

They made me pay a compulsory fee on arrival which I didn’t budget for It through out my spending allowance As a Muslim I don’t celebrate new years yet I was forced to pay for something that’s against my beliefs And I wasn’t made aware of it when I made the booking It was added on once it was too late to cancel

I was impressed by the outstanding hospitality and professionalism of the staff, especially Ibrahim, who went above and beyond to ensure our stay was comfortable and enjoyable. The facilities were clean, and the atmosphere was relaxing. The location of the hotel also provided a great view and easy access to nearby attractions.

Overall, it was a pleasant experience, but perhaps some of the rooms could use a little modernization to match the overall luxurious feel of the hotel.

The resort is very large, and the rooms are scattered all over the compound. There is a bus service going from the reception to the beach, otherwise it is a fairly long walk downhill. Food is standard for Egyptian all inclusive, and the a la carte restaurants were good. In the 'sea side' restaurant, a la carte meant better quality food, but it was still a buffet. Food is plentiful even when going near the closing time. You can snorkel and watch the side of the coral reef. On the beach and near the pool there are not many salesmen offering random services, which we liked. Rooms over the compound differ a lot. The ones near the reception (and far from the beach) are more modern, and the ones near the beach are older.

For anyone going in the near future: The main pool is closed. There are 2 other pools (one indoors, another near the beach. It was not crowded during our stay there, but the closed pool is much bigger and probably would be better. There is no 'beach' per se. The entrance into the sea is one big coral reef, and you can not just go into the water. There are two piers, which lead into deeper water. We arrived during the night (1 am), and the cost of having early check-in was 120$ (another whole day at the hotel!). We decided it was not worth it for a few hours of sleep, so we had to spend the night in the lobby bar. The receptionist eventually allowed us to check in at 9 am at no extra charge, which was earlier, than usual. We thank him for it.