The hotel is fine and welcoming. The staff on duty were terrific. It was also quiet, which is greatly appreciated. It was easy to locate but also off of any "main drag" with all the traffic and noise, and so much more peaceful.

It is an older building, and the wear and tear is evident. The smell of cleaning materials and air fresheners is something I don't like, but I appreciate the effort to maintain a clean facility.

Convenient for visiting family and friends in near by area. The staff was friendly and helpful. The breakfast staff is very friendly. Normally we camp with our travel trailer at the Fair Grounds but we sold it and now will be make this hotel our home base when coming back home.

Our and I’m guessing the rooms are in need of updating. The security door latch was just about falling off and parts of the window hardware were missing, that aloud more noise in the room. I did report this to the maintenance man to put on his repair list. We didn’t need to have that done immediately. He was gracious about my reporting items for his “honey to do list”.

the food was average tasting, there was good variety with yogurt/eggs/breads and the waffles were great. coffee machine produced decent flavor. Juice & milk were available.

Took a long time for the front desk to answer when I called to ask what time breakfast ended. When I went down to eat a few minutes later staff was in a room talking with another person. GPS took me to the hotel in front of this one.

The person there when we checked in was very friendly. The room was a decent size. Close to restaurants and other places.

A few cosmetic issues in our room but nothing awful. The eggs at breakfast were rather rubbery, they weren't scrambled but over hard and just very rubbery

Clean comfortable friendly

Thought it was free airport shuttle. Was wrong. Waited at airport in shuttle pickup for 30 minutes. Trying to call hotel to only get busy signals. Finally took an Uber.

The front desk staff was friendly and helpful and transferred me to 3 different rooms because there were problems with the 1st 2. Also like the proximity to restaurants

1st room Smelled of smoke and sounded like someone was running a drill frequently. It was the elevator. 2nd room stank of fish. Refrigerator didn't work and someone had left something in it that wasn't cleaned out. Mattress in 3rd room was saggy and hard and 2 light bulbs were just flat missing

My daughter had an early flight out of the Cleveland Airport. It was only 10 minute drive. Lots of food choices for dinner. The front desk lady was super friendly

Nothing.... everything was perfect

The location was perfect for visiting family and touring places we wanted to go. The breakfast was complete with everything a person would want.

The staff could have been a little friendlier.

Room was acceptable.

Shower in the room had some mold. Also, the shower curtain rod was bent down and the curtain did not stay closed.

The super-king room was on the third floor, but was easily reached via elevator. The moving of luggage was facilitated by carriers provided by the motel. There was a fitness room right down the hallway from our room. The RTA (public train), Brookpark station on the Red Line, was only an 8-minute drive away and was a thrifty and quick way to get around Cleveland. The $5 day pass was especially handy. Cleveland has a wealth of historical, cultural and artistic sites to choose from. The motel day person was very helpful. Breakfast was provided each morning, including eggs, bagels, oatmeal, etc. The overall price was quite reasonable. Right across Engel Road (Rt. 291) there was a great Lake-to-Lake trail.

Because the supply chain has been greatly influenced by COVID-19, the motel internet was down during our stay. A modem fix was needed, but not easily forthcoming. Not the motel's fault. There is a Middleburgh Heights Public Library within practically walking distance from the motel (on 71N), with accessible internet. Also a McDonald's practically right around the corner.