We absolutely loved the view from the room! Together with our dog, we couldn’t stop looking out of the window. On top of this, we experienced really good service. Especially Brit took fantastic care of us! She made sure that we had a good time and nothing stood in the way of it. Not getting the room on the 23rd (due to longer cleaning and not wanting to wait that long), but on the 21st instead, turned out to be our luck, because we received free breakfast (room service personally delivered by Brit) as a compensation for it. She was kind and forthcoming.

The price was quite high, but we stayed on a saturday..

"Premium view" at the Erasmus bridge from 10th floor and by night is gets stunning. Spacious and clean room Metro station across the street (very close to central station with intercity connection to Amsterdam). If you walk across the bridge, in aprox 40 min walking you will get to city centre Reception staff was polite and professional, especially Rafi who helped with a smooth check-in and GHA client set up and many useful information about the hotel and surroundings.

Cold room and noizy AC which is not working properly if switched to manual, so better turn it off. After a while, it will start automatically, so will have to turn it off eveytime to avoid "winter windy atmosphere" in the room. The USB charging is not working, even if reception staff knows about it and many reviews are mentioning this aspect, still the solution is you use a normal phone charger The bed is not so comfortable TV behind the glass is causing connection delay The gluten free breakfast options can definitely be improved, there are only some biscuits and bread available, no dessert or pastry, also the salad options were very limited and not refilled

It.s a verry nice hotel to stay with amazing view to the Erasmus breadg.Also we liked it the special desig of the hotel.The breakfast was great and tasty (a lot of choice) and the bathroom was surprisedly big.

The tv it was not always working,after trying to stwitch the program's was no more signal,it was verry strange.We called the reception to fix it,but nobody came to fix the problem.

I got a surprise upgrade. I liked that I could switch off the airco completely and not have to suffer any noise from venting tubes in the building,CAS is often the case in these big hotels. They seem to have a lovely breakfast area as well, different from other hotels.

The airco is for cooling and heating, and there really is nothing like a good old-fashioned radiator for heating in stead of a noisy draughty fan which takes much longer to generate cosy warmth.,but I guess that's the way all modern big hotels are built so no escaping...

I recently stayed at this hotel and was thoroughly impressed. The room was spotless, and the bed was incredibly comfortable, making it easy to unwind after a long day. The spacious bathroom added a touch of luxury, and the view from my room was simply lovely. One of the highlights of my stay was the breakfast – there was an impressive variety of food options, all fresh and delicious. I highly recommend this hotel for anyone looking for comfort and quality service!

I loved the view from my room, though I was later told the river view is even better – I’ll have to request that next time!

The location of the hotel was great, right In front of metro and tram stations. The rooms were more than comfortable, having all the amenities one might need, and although we stayed just the weekend we could have spent long holidays there. The restaurant of the hotel where the breakfast was served has the most amazing view, while the new upgraded breakfast buffet is totally worth it, as it aims quality over quantity. But most of all, big thanks to Yani, our receptionist, who make this such a great stay. Overall great value for money.

The cleaning could be a bit more elaborate to reach 10/10. There were some details in the room from which you could understand from that the room wasn't deep cleaned often, e.g crumbs at the cover of the chair During breakfast time, the hotel could use some more stuff at the restaurant. The employees were running to ensure all guests were settled, but plenty of table were remaining unmade for a long time after some guests were done with their breakfast.

The location is great, and the view from the room was phenomenal. The rooms are a great size and the staff were very helpful and attentive. We appreciated the breakfast hours were longer on the weekends. Loved the trendy design of the hotel and room.

The breakfast could have been better. There were very few options for vegans (total lack of plant based protein options) they ran out of mugs for tea/coffee, and we noticed one member of the staff used ungloved hands to restock some of the food items. The furniture in the bar area could use some updating as it appeared a bit worn.

Everything was perfect! The reception staff were extremely friendly during the check-in and even gave my girlfriend a small surprise gift bc it was her birthday that day. The room was very comfortable and had all the facilities we needed. Breakfast was also really good, with many different options to choose from. Seeing the Erasmus bridge ans Rotterdam skyline whilst eating breakfast made the whole experience very special. Overall, we had a very pleasant stay at this hotel!

Nothing

Location was excellent. We got off of our cruise ship, walked less than one minute, and we were there. It was King's Day, so hotel prices were high and the city was very busy with a lot of very happy people celebrating. Unfortunately that meant many of the attractions for us were closed, but that did give us more time at the hotel. On the 7th floor, they put out a wonderful buffet breakfast that was tasty and fresh that I'd seen reviews about. They were correct. I especially enjoyed the fresh fruit and the variety of croissants. The staff at the hotel, from the front desk to the restaurant, were all friendly and always helpful. We especially appreciated Rik, the royally dressed king of reception.

Under the beds needs to be cleaned. I dropped something and noticed a huge amount of built up dust. Perhaps a non slip shower mat. Getting in and out of the very tall tub/shower combo with the glass partition was difficult and felt unstable and dangerous.

The bathroom was really clean as the room ! The view is the most incredible thing about this room. We also love the fact that the tv is in a mirror, we love the light of the room it was giving a chill vibe

The window wasn’t clean at all, we ask for one big bed and we got two little bed but that’s okay ! Also the shower window wasn’t as transparent as we saw in the picture, the room was a bit cold but the bathroom as a perfect temperature with the heated mirrors