Room was big and spacious. The snack and coffee place in the lobby that serves amazing cakes, crepes, ice cream until 11pm! Staff were attentive and effective. Special thank you to Hanna from the restaurant and to Joel at reception for his great service! There was a great snorkeling spot right in front of the hotel and the beautiful beaches locate south were easily accessible by taxi or car

The hotel is more for families with kids rather than couple or group of friends. The hotel also had a bit of an old fashion style (although the room was well maintained and very comfortable) and some areas were in the middle of renovation/painting

This place is amazing. Needs smoking areas. Marta is one of the best employees that they have. But the whole staff was fantastic. Kinda pricey. Still worth it.

Breakfast was great!

Strangely enough that food tasted fine, the temperature of the food was often warm but not hot. I mentioned it to the staff and they were going to follow up with the kitchen.

Food was excellent but book evening restaurant preference in advance, otherwise limited choice. Comfortable clean rooms. Staff were outstanding!

Pool chairs always "taken" despite people never there. Karaoke night loud and terrible singers! Trying too hard to sell "time-share".

The staff was friendly and helpful. We liked the evening entertainment. Having four different restaurants gave us a lot of variety. Loved the coffee bar in the lobby. The location of the hotel and view from the rooms were fantastic. The all-inclusive experience can't be beat.

The bathroom needed remodeling. It was old. The snorkeling gear that was provided wasn't complete. It was only a pair of fins. A game room is needed for inclement weather. We weren't impressed with the food at the Mexican restaurant (and it was the new menu).

Room was beautiful and comfortable. Great location.

No beach. Staff trying to get me to go to another related hotel for tour.

The property is beautiful and so clean.

The property is not the front, but that’s OK

Breakfast was great. Erika the greeter and Jose the line cook were highlights

Need more food selection at outdoor patio area.

All food and drinks were good.

Site said beachfront but it wasn’t. That was a big disappointment for me. I like walking down the beach and getting in the water.

Staff friendly and room very clean.

Food was better in previous visits. Food could be improved upon. I dislike timeshare presentation pressure.