Breakfast was very good- everything we could want to start the day.Our room was spacious and the bathroom was amazingly roomy. The closet space gave us enough room to get out of our luggage for a week. The staff was so very helpful with tickets and taxis. The location so close to the Warren Street Tube Station was a huge plus after lengthy days of sightseeing.

The hot chocolate dispenser in the coffee station makes a cup of chocolate that is too watered down to be drinkable. Not once, but every day for a week. If it isn’t going to be at least good, it shouldn’t be offered. And something in the water from the same station made my always pale yellow chamomile tea look green. Dinner meals- not great. Soggy crust on the fish & chips, so-so salmon with fettuccine Alfredo. Is it really an entree portion Lobster Mac & Cheese with two small pieces of ?lobster? We paid a premium for convenience, but still expect better quality.

Stunning hotel, great location. Good breakfast.

I booked a twin room, but got a room.with a double bed

We enjoyed our stay at this hotel. The receptionist was friendly and check in was efficient, the room was large and comfortable. I had requested a quiet room and was on a quiet side street far away from the lifts so no issues with noise. Amenities provided in the room were sufficient and liked the decor. Choice at breakfast was plentiful and well prepared. Location was easy to find and convenient being close to several tube lines.

I expected room to be dated based on some other reviews, but it wasn't and looked quite new, although the floor had a couple of marks. Outside the hotel entrance is a bit grubby, but clean inside. Lifts could get busy at check out if the hotel is full.

Location was absolutely amazing, the staff were wonderful and they gave me a free upgrade when I checked in. The bed was fantastic, very comfortable. The breakfast was lovely, the coffee was incredible. I would recommend this hotel to anyone, for the price and given it's location it was brilliant.

Really minor petty issues, no coffee in my room which I don't doubt for a second the wonderful staff would have sorted for me if I'd asked. As it was I was in a hurry so I didn't. I did have the coffee with the breakfast which was amazing. Couldn't seem to get 24 hour news on the TV. Again, certain the staff would have helped.

The hotel and rooms were spotlessly clean. There were some nice little touches such as welcome water with ice and lemon in the foyer. Security is good, which is comforting in such a busy part of London. The location is excellent for anyone travelling to/from Euston station so that bags can be left on arrival if the room isn't ready and equally when leaving if you are spending a day in London before returning home. Lovely selection of breakfast choices. All staff were very welcoming and helpful.

Exceptionally clean hotel, I clean the table in hotel rooms with wet wipes to put my toothbrush etc, first time I did not see black dust. Close to subway, starbucks, many restaurants and 10 minute walk to the theaters and main shopping avenues (Oxford and Piccadilly). Very hardworking staff, special thanks to Abdurrahman for his professionalism and patience. Worst thing about the hotel was the breakfast but I always left the table full. I think this was English breakfast tradition related (beans, stinking sausages, mushrooms etc.). The continental breakfast elements were weak, there can be more cheese types, jams butter etc. Good pastry section and fresh coffee espresso machine compansated it.

Location

Room was bit small

Large hotel in a great location close to metro/trains and very quiet. Reception staff were friendly and helpful. Room was well appointed and comfortable which made for an enjoyable stay.

Nothing comes to mind

The location was really nice, just a few steps from Warren Street underground, Lidl on the other side of the road and lots of restaurants nearby. Walking distance from Oxford shopping. The lobby is nice and the breakfast was good. Beds were comfortable, shower pressure was good.

You can tell that the building is old. All the facilities are a bit worn out, and the cleanliness of the room during our arrival did leave room for improvement (there was hair of previous guests in the bathroom, footprints on the floor etc.). The elevator down buttons weren’t working on the first floor, therefore we only used the stairs. Maybe the biggest minus comes from not having charging outlets next to the beds, so you had to charge your phone on the table. It would be nice to also have usb-c outlets available.

We had a very good breakfast with the option of self service English or Continental or you could order eggs cooked to your choice from the waiter . The hotel was very central and was next to bus stops and a tube station. The staff were friendly and courteous and very smart. The hotel had an all round attractive decor. There was a free gym to use if you felt guilty after the breakfast. There were plenty of eating places within a short distance of the hotel.

It was too cold on arrival as the Air con wasn't working in room 229. We had a poor view from the window of our room. The water for the shower gradually got colder after 7.30 am and was luke warm after 8.30 am.