This is the 2nd time that I've stayed in the hostel - great location in quiet Holland Park (closest tube station is High Street Kensington, circle - yellow - and district - green - line). Very close to the Design Museum. The hostel was perfectly clean. The dorm had triple bunks with curtains all around the bed for privacy. Bed was comfortable and the en suite shower had good hot water. Would happily stay there again

A UK plug couldn't fit in the socket by my bed (faulty) - fine for USB use, but my devices weren't compatible with that. No towels for hire so could only buy a dry towel for £6 (better to bring your own!)

Location, Closeness to Holland Park Tube station( 10 min walk) and Kensington high street station tube stn, , spacious garden / Park atmosphere of the hostel, premises inside/within the vast London Holland Park . Luggage storage facility , big reception hall .

No Microwave oven to heat outside bought food / No common kitchen for guests . To quite a mention, the route from Holland Park Tube station/ Main Road to hostel is quite difficult to locate for the new comers ., and we need to walk an uphill and down 15 mins approx ., to reach the premises. But , subsequently, will be used to. On one occasion for two or more days , the toilets (flush overflow) at first floor in the castle quarters weren't working properly , it was a very bad experience. Anyways , as its a Hostel with lots guests , its bound to happen , at times .

Reviewed many times in the past. Nothing has changed. A beautiful property in a beautiful location of west London. An outstanding & reasonably priced place to stay & get around from. It is quiet & peaceful with close proximity to Holland Park for walking. Shops are nearby(10 mins walk) at either Holland park or Kensington High street. Public transport also at both locations for access to London & Nationally from Paddington station incl heathrow airport by Heathrow express or Elizabeth line. I would not hesitate to recommend it. Staff are friendly & helpful & recognise frequent visitors.

No problems whatsoever.

I've stayed here countless times. It's one of the best hostels in London. I love walking through Holland Park. Last I checked, this hostel had a low rating. Chances are these ratings are from people who just love to complain, or they have unrealistic expectations of a hostel. The only annoying thing is that people in the dorm sometimes keep the lights on and chat after 11pm. The hostel should just switch all dorm lights off at 11pm, because it's not fair to people who trying to get some sleep before they wake up early. On one night, we had someone walk in and switch the light on at 1:30am.

The location is perfectly situated away from any road noise. The 7-10 minute walk to Holland Park high street which provides for most of persons needs. The quality of Safestay is exceptional good which makes it stand out from other hostels nearby. The staff are very polite and helpful. The facilities are very good which makes your stay more enjoyable and the peace you encounter really helps if you need to think.

The only three things I found disappointing was that first the koi carp that were in the ponds are no longer there which big shame as remember just sitting there in peaceful ambience of watching them swim about and relaxing your mind. Secondly the stock levels of refreshments are not good and some items listed on the menu are never present as well as the prices for refreshments are seriously inflated. Thirdly the electric sockets in the reception/lounge area do not work due to them being loose and connection cannot be made. This can be seriously frustrating when working on laptop thinking your device is charging and suddenly switches off due to no electric charge.

Quiet sleeping time and being next to a park /inside the park. Well communicated and fancy hood (The neighborhood is one of the most expensinve areas in London). The beds had courtains and they offered lockers at a convenience price. I saw some other comments talking about safety and I was a bit concerned, however this wqs completely not my experience. My advice is to not arrive the first day at night, so you get to know the area. Is a hostel for sleeping in a quiet place and therefore not close to party places. Its cheap price may attract people of all shorts, but that happens in many (if not all) hostels. My advice for women is to book a only women room and arrive the first day in daylight to know the area. One has to cross a little path between trees but I did not felt unsafe at all. On top of that, there was opera shows in the part until 11 pm therefore there was people later than usual in the park (park closes at 9.30 pm). Toilets and lockers were super clean in my room, and corridors too.

The beds were not super confortable. The google review says its a 4 star hotel but its a HOSTEL and there are no hotel next to it.

LOCATION!!! It's located in an increadibly special place next to park, garden, historic opera house and more! My first morning I got woken up by peacocks which is definatly inkeeping with the surroundings (not the hostels decor sadly.). It's my favourite hostel because of this very reason

The beds are wrapped in a strange plastic that squelches when you move around. It's quite off putting, especially being a wriggly sleeper. The bedding and curtains are dark which gives the place a somewhat sad/sinister feel but great for keeping light out I guess. Not great for grubbling around trying to find your belongings in the dark.

Lovely location. Able to get private room. Staff were helpful

Our room was right on the main access point into site (especially after the park it sits in is closed at night) so you heard everyone going past. Some stains on duvet cover, the bed was actually a sofa bed or something similar and a bit too big for the space (opening door hits it and hard to get round opposite side). More awkward than dislike is filling the kettle - it's a travel size but doesn't fit under bathroom tap (without most spilling back out) but due to style of sink. Had to use cups.

I am grateful I chose this location. Affordable and central location of an amazing hostel. A park helped this country kid aclimatise to the big city. Curtains were nice touch for privacy. Amazing staff who helped me with my first time travel issues. Thank you. Will recommend to friends. Multiple bathroom options on each floor and common areas. Made new friends here and glad there is 24 hour access.

Not to be surprised but a 13 dorm mixed was a little too much. People came and went most of the time so got minimal sleep. Windows had to be kept open for air flow though an AC would have helped. Late night noises of animal or people was jarring but only once during my stay. Definitely will go for smaller dorm or a proprietary bedroom next time I stay here.

Very well located, the hostal is inside Holland Park and if you exit the park, you'll get to Kensington High Street, where you'll find everything you need: Boots, McDonalds, Zara, H&M, Underground Station and many Bus stops. What I enjoyed the most was the silence of the area. It's quiet and all you hear is the birds chirping in the morning. The hostal has a beautiful reception with a pool table, a ping pong table. It also has a huge garden with fountains and it's pretty awesome.