Stylish looking hotel in smart residential quiet location. Zero disturbance.I slept really well. Bed and towels provided fresh every day. Room cleaned to high standard. Lift available and very smart marble staircase. Breakfast acceptable, just; see below.

The breakfast room is too small. Tables crammed together. No assistance for first time breakfasters. You arrive with nobody to assist or guide you to a seat or explain where things are. Hash browns were cold every day. No bacon on offer is sacrilegious to an English man. Only two cereals on offer. However it’s clean and sausages were quite good. The two ladies in the kitchen were busy washing up and cooking at the same time. One of them is also the cleaner of rooms. One guest tried twice to find a table and had to depart without luck.

Location is not the best but very good. English breakfast was included and was a very pleasant and welcome surprise. Room has everything (fridge, kitchenette, safe, cupboards and closets and comfortable beds. The price was very reasonable. Justified my choice! Thank you

Although Olympia Kensington station is just outside the hotel, trains don't come often and you have to use buses to get to South Kensington, Gloucester road or Shepherd's bush to get the tube. The buses are very often though, there stops very close to the hotel and day two you feel you know the area for years. You pay extra fares for the buses almost about £10 per person per day on an oyster card.

​I liked that, at my request, the room was prepared ahead of schedule, as I needed to check-in, take a shower, change clothes and leave for the event. I would also like to draw attention to the fact that for the first time in London, I found disposable slippers in the room, which is great, because I hate wearing street shoes in the room. An interesting lighting control system was also implemented in the room, and the bathroom is wonderful.

I travel a lot and it rarely happens that there are no disadvantages, like this time, because the hotel is better than I expected. The only two moments I can point out are the condition of the towels, they can already be replaced, and breakfast, the description says that it is "Exceptional", but I must say that it is Standard, nothing more, but it was is still Ok.

Lovely helpful staff. Clean room with comfy bed and the best hotel pillows ever experienced. Nice shower room. Pleasant breakfast offering a selection of hot and cold items. Hotel is in a quiet tree lined street a stones throw from Kensington Olympia.

My elderly parents had room No 1. This room is situated on the ground floor close to reception overlooking the front entrance. It was large with large bay windows & very nice but lacking net curtains; no privacy with people walking up the steps to the hotel. My parents felt the need to keep the curtains closed!!

It was a fab little room with ambient lighting, but no natural light as the window, if curtains opened, would have looked into a small kitchenette. However, that didn’t detract at all from the comfort of the room for a short stay. The room was tastefully decorated, immaculate and comfortable. The staff were lovely and welcoming. The breakfast room was bright, clean and a fantastic array of choice. I’d definitely stay here again. On and what a superb area! It’s located on a most gorgeous tree lined road which is beautiful, peaceful and quiet.

Nothing. I loved it all.

Location is very good. The overground is 3 mins by walk, which links you to the metro after only one stop. There are various shops and small restaurants around. The hotel is very elegant, and at the same time the atmosphere is very homey. All is clean. The staff is nice. Breakfast is very good, there's a lot of choice.

Very small details: The removable shower head was a little rusty but the stable shower head and all the rest of the room were very clean. The fact that the breakfast was included in our price was not mentioned at the time of booking and is not mentioned in the hotel description on the app. We had to go through the Q&A to find out. It would be good to mention it at the time of booking because it's a big plus :-)

I really, really love the Kensington Prime Hotel. I'm a repeat customer and will continue to be. The staff are wonderful and kind, the breakfast is always lovely and the location is perfect for things at the Olympia. See you next time!

I won't mark you down on score because of it because I've stayed in other rooms and know that this was a one-off, but room 13 could do with a couple of tweaks to bring it up to your usual standard. The air-con unit front has come a bit loose, the light controls on the right-hand side of the bed aren't working - at least the bathroom one. Once these are taken care of the room will be perfect like the rest!

I had such a pleasant experience. The staff was exceptional. The breakfast was very good. If you are planning to spend the most of the day out - the Kingston Prime Hotel is a good option to stay in.I found the High Street Kensington tube station to be more convenient to use than the Kensington Olympia. It takes only 10 min from the Hotel to HSK underground and you can't get lost. I, definitely, will be booking my stay there again. Thank you !

None

The room was small but adequate. It was cleaned regularly and the sheets were always kept fresh. The staff were very helpful and friendly. The breakfast was very good and was a good start to the day.

The shower is a walk in which overflowed on to the floor, so we had to use towels to mop the water up. We kept losing power on the TV but it seemed to be better is the evening. There didn't seem to be anything the staff could do about it.

The room was clean, bed comfortable. Nice little kitchenette with fridge and tea and coffee. Plenty of space to hang clothes and nice dressing table arrangement. Reception staff very pleasant. Room was ready even though we arrived early expecting to have to leave our bags at reception. Great left luggage arrangement when we checked out the following morning.

Light switches very confusing and I had to use the torch on my phone to use the bathroom during the night as I couldn't work out how to use the very small bank of buttons which operates the lights. Breakfast was poor, "hot food" was luke warm. Tea and coffee machine was broken so no hot drinks.