The room was very comfortable and clean. There was a handwritten note to welcome us and there was even a Polaroid camera available which we could lend to take photos during our trip. We booked the smallest room available so there was not a lot of space to put personal belongings and the bathroom was very small, but nonetheless it was very well equipped. Would recommend 👍

The only downside that we experienced was a technical defect with the automatic locks. The door to store our luggage and the door to our room wouldn't open. However, after a quick call to the help desk we got instructions to obtain a physical key and later during our holiday, the technical issue got resolved.

I enjoyed my stay in this place. It is located in a residential neighborhood, and although it is not very close to the subway, there are several stores like supermarkets nearby, and it is possible to reach tourist places like Hyde Park on foot. In the accommodation there is no front desk, it is all via whats app. Anyway the manager answers promptly, and is always aware of any need. The room I stayed in was quite small; however, it had everything I needed: refrigerator, microwave, coffee maker, TV, closet, etc. The shower had good water pressure and temperature, and the mattress was quite comfortable. Also, I appreciated the effort put into the decoration, as well as the details such as having an adapter for the British plugs, which was very useful for me. With your stay you have free access to a complete gym, from the PureGym chain, which is located about 20 minutes walk from the accommodation. Access is available during the staffed hours, which is from 6am to 10pm, although it should be noted that entry and exit can be a bit tricky, as it depends on a staff member being available at that time. I would definitely stay here again.

Everything was great. We didn’t have any trouble with the self checkin. I work in IT and I really appreciated how this accomodation is making use of the platform, being able to unlock doors, finding facilities and activities. We had a dedicated chat on Whatsapp from the moment we booked the room and it was very helpful. You can ask any question at any hour before and during the stay. The room is small, but it is just enough. It is well equipped and clean. The bathroom was just enough and also clean. We also had many facilities and everything we needed in the room, including hair dryer, adapters for UK slots, coffee, tea, ear plugs and so on. The bathroom also had shampoo, shower gel, everything you need. We were surprised to even have an Polaroid in the room, but unfortunately it didn’t have paper. Not sure if it was supposed to. The room was hot and we also had hot water at any time. It is mostly quiet, but you can hear sometimes people from the hallway. For us it was no problem. They also have a laundry room and irons to use. We didn’t use the washing machine, but the iron was handy for one of our friends. The location is pretty good. We felt safe walking at night. There is a bus station very close to the building and also a metro 15-20 min walking. There was one more metro that operates only in weekends. There are markets around that were open during evening. Also, close to the location is a very nice park. It is a very good price for value deal.

I don’t think there is anything to mention, it met our expectations.

The room was clean and quiet, equipped with everything needed.

I am not a big fan of virtual receptions and contactless check-in — in that case, I might as well book an Airbnb. That said, I was aware of it beforehand and chose this place because it came recommended by work colleagues. However, I did not appreciate being automatically charged for a breakfast that was not even available on-site but had to be picked up from a 'partner location.' That felt borderline misleading.

The apartment is located in one of the most beautiful areas of London. The area is a 15 minute walk from the nearest metro, except for the one exactly behind the building that is open only on weekends. The apartment is clean and warm, with the possibility of having a small "kitchen"

The apartment is a bit small compared to how it looks in the photos. It is recommended for 1 person, maximum 2, as the spaces are very small.

I really liked the heated floor in the bathroom and the hall ways. Bed was really comfy and I was located on the ground floor and had access to the rear court yard. I also liked the coffee plunger and packet of coffee in the room and that there was a washer/dryer in the hotel

stairs could have had a rail to hold on when you go up/down, also maybe some instructions for the washer/dryer. But everything else was good.

The location is perfect as I prefer somewhere that is not so crowded. The room is clean too! I especially loved the hotel provided Fujifilm Polaroid for us to take photos! It was a great experience!

Took some time to access the door gate when I reached. It would be better to informed earlier of how to access through the website

Very clean premises, friendly and helpful staff, eco-friendly operation.

The bathroom was extremely small. Also note that there is no lift. Furthermore, although it was stated that the room was enough for four people, the sofa was too narrow and the duvet was not of size to cover two people.

Bob was splendid! Available 24h and the apartment is sooo cute! Small but filled with everything.. including welcome butter biscuits and a polaroid😍 Recommend 100% just 3 mins away from high street kensington and 15 min by foot from hyde park

Absolutely nothing

Everything was brand new, location right next to London Olympia exhibition centre/station. Westfields has some great restaurants which is at the end of the road. Lovely italian staff on site - Serena who welcomed us and helped store my bag when I arrived earlier.