The hotel is clean and comfortable. It's fairly basic, but it provided everything we needed, including a full kitchen and free laundry! We slept in the bedroom and our child slept on the sofa bed in the kitchen/living room. For two people, the suite would be quite roomy. The staff is welcoming and friendly. Even at breakfast (when it is busy and some people were cranky/impatient) they were unfailingly kind and helpful. Breakfast itself was very good--an assortment of hot and cold items, lots of variety, and even gluten free options. There is no restaurant on site but there are many good options right around the hotel. London Bridge station is an easy 12-min walk away, and multiple buses are even closer. The whole area feels safe and vibrant. Many areas, like the Shard and Tower Bridge, are in walking distance. We would certainly stay here again and recommend it to families.

The suite rooms are separated by a hallway, not a door, so there is visual but not audio privacy. It wasn't a problem for us but good to be aware of. If someone is sleeping on tbe sofa bed, you'll need to fold up the bed in the day to use the kitchen/dining table. There is no restaurant on site, but there are many excellent options on the same block, so this wasn't an issue.

The location is great and Bermondsey St is filled with quaint bars and eateries. It's quiet at the hotel's end but bustling towards the train station. It's about 10mins walk to London Bridge Trains / Underground so it's super convenient. Brekkie is simple but sufficient and good variety. We also love their environmental-friendly policies. The room has a separate sitting area with a kitchenette which was fabulous!

Funnily after the first room cleaning, the cleaner removed 2 of our mugs and did not replace them. After the 2nd cleaning, the cleaner took the last mug too. Not sure why because , very obviously, we were using it for our morning coffees in the room.

We loved the location. Breakfast was good but could be left out a little longer during the week.(till 11:00) Bed was comfortable.

While the washers and dryers are a nice convenience they were full quite often. Also, the dryers did not dry the clothes . The downstairs could have been cleaned more. We kept our eye on a ledge that was dusty and never cleaned the entire time we were there. Some of the staff were not knowledgeable about things hotels should be able to answer. Cabs, locations, etc..

A nice hotel in the center of London just a short walk from Tower Bridge. There is a great view of the city from the 5th floor, it's just a pity that there was no where to sit, and the window in the room faced the other way. The room had everything including a mini kitchen. Internet connection was fast. The staff were excellent, especially the women running the restaurant. They were always smiling and got us seated as fast as they could at busy breakfast times.

If the room was slightly bigger it would have made it more comfortable because they squeezed a lot into the room; there was not enough hooks to hang all the towels. And again no Smart TV's in the room, which seems standard for Marriott, so we could not access any streaming services.

Staff is overall very friendly and willing to help. We had a few requests during our stay and all of them were promptly answered. The room is spacious enough for a family of three and is overall quite comfortable. The kitchen facilities are very handy if you want to have meals in the room. The hotel also allows guests to take their breakfast into the room, which is helpful if you are a bit late for breakfast downstairs. Location is fantastic! The Bermondsey area is super pleasant and very close to the Tower Bridge, Hays Galeria, and Borough Market. There are a couple of buses just around the corner that take you into central London (even Greenwich) easily. The London Bridge underground station is a 10-minute walk from the hotel. There's also a supermarket a stone's throw away if you want to buy food to heat up and eat in the room to save on eating expenses. We spent 8 nights, and It's the second time we stay at this hotel in a 6-year interval. We're definitely staying there again when we return to London.

Although sound insulation is good between rooms, noise from the hallway in the mornings can be annoying. In the future , we'll likely request a room far from the lifts and stairs. The sofa bed that makes a second bed in the room can be a little uncomfortable, especially for long stays. We'd suggest covering the base cushions of the sofa with an additional thin mattress for additional comfort. That said, our stay was great and we congratulate the staff for the service.

Great location and everything is walking distance. Borough's Market was about a 10-15 minute walk from the hotel. Room was clean and housekeeping was amazing. The breakfast was complimentary with the stay and everything was fresh. They even had toaster ovens to toast pastries and bread. The yogurt and cereal were fairly yummy. The bathroom was small but the water pressure was great. The train station was about an 8 minute walk. We encountered rain the time we were there and there was a machine to rent umbrellas for 2 euros for 48 hours. We had a one bedroom but no door to separate the living room from bedroom just an open space, which was fine. Beds were soft and the pillows were nice. The staff were amazing, helpful. and kind.

The hotel was hard to find since the place is tucked in between buildings. Sometimes the buttons for the toilet didn't work at first press and had to press the button multiple times before the toilet flushed.

The location is fantastic, within a short 10-15min walk of London Bridge station and the Shard. Plenty of choice in restaurants, bars, pubs and coffee shops nearby. Staff were really friendly and helpful (we got an upgrade to a suite we think because we were celebrating a birthday) Breakfast is quite varied and covers the usual hot and cold items you would expect, you can also take items up to your room which is a real positive (especially as at busy times you may struggle for a seat in the breakfast area) The room was really cosy and comfortable, with a kitchenette and coffee machine as well as a sofa and two TVs.

We had a few minor problems with the bathroom, it had a sliding door which got stuck at one point and came off it's runner, fortunately one of us knew what to do to get it working again. The shower looked as if it was past it's best and didn't seem to be the right one for the fitting as it wouldn't stay in place. Due to the layout space for towels was limited and there was just two hooks. One side of the bed doesn't have a shelf or table, even a little one would help for a light/phone or clock. The hotel is down an alleyway off Bermondsey Road so you could miss the entrance if you don't see the sign on the corner.

The unit was very well equipped in the kitchen area if you had wanted to cook. Bathroom small but nice. It was good to have a comfortable couch to relax on as well. We liked the room and the separated bedroom. Location was a good walk to the tube but locally there were plenty of restaurants and a small Waitrose not too far away. Generally the location felt nice and safe. Breakfast was nice and there was an indication of busy times published so you could avoid queues in the breakfast room. Staff at breakfast were lovely. I would definitely stay here again.

The Heat pump/ air conditioning unit was very noisy and it would be too noisy to use at night and even in the daytime. really. It was annoying. Not sure if this was just in our room and luckily we didn't have to use it The hotel gave us a small heater just in case we were cold.

Well overall experience was pleasant. Location is reasonably good. London Tower Bridge is just walking distance from the hotel. Although there is no inhouse restaurant the space provided for dining (used for breakfast) helps us to get food from other restaurants and dine with our family like what we do at home. Rooms are reasonably good, but not too spacious.

Tried to recollect anything that I found not acceptable. But I do not find much to talk against the property. Inhouse dining could have helped. Since the hotel is a bit inside and off the main road, vehicles cannot enter and come in front of the lobby. So, carrying one's baggage from the road to the lobby, especially with a big family with us, proved to be a bit of challenge.

The location is excellent, with the C10 bus stop just a few meters away, connecting the hotel to the city's main attractions. The subway and train stations are also nearby. The breakfast menu varied each day during our stay, and peak hours were clearly indicated both in the room and in the common areas. It was great to have complimentary access to the gym and laundry facilities, as well as a living room equipped with books and a television. The rooms were well-equipped with everything needed, even including dishwasher tablets.