The hotel was OK nice and cozy. The waterpark side was especially good for families with kids. Everything was working and was as agreed and not any problems or nothing shady going on. The sauna oasis was especially nice for adults without the kid noises. The staff was especially nice, kind and helpful.

The hotel was more like a 3 star than a 4 star hotel. It was OK modern but not like a luxurious 4 star hotel. The hotel room wasn't completely clean, there was some stains in the shower and black hairs in the bathroom sink but nothing too much ugly. The breakfast had many things available but the breakfast was little bit disorganised and too much crowded. It took forever to wait for the coffee from the machine. The air-conditioning was little bit weird, like it felt like only having heating, no cooling. I put the heating to+22c but ended up having a sauna +25c, luckily the windows can be opened. The hotel room in the first floor was noisy with the car traffic outside the hotel.

Very good hotel within a short walk from everything in the city center. The swimming pool is super, Olympic size big swimming pool and nice smaller pools, wow, you never see an Olympic size pool in a hotel, never. But this hotel has it! The breakfast buffet is excellent.

The temperature in the room was too warm, I contacted the reception. I am used to about 19 C, cool and fresh that is good for sleeping, but the room was about 25 C at first. I turned all possible heating off, so it helped. It was ok after that. This was my only negative concern.

Very good location, good price , taking into account breakfast and aqua park services. The bar service and waitress work, food in the restaurant very good.

We did not like the reception service where guy was very impolite with us. We asked about parking if this is possible to park near hotel and he answered that this not possible because this is only for spa clients. I did not get the point, because we are also hotel and spa clients and we can pay for it if needed. But he repeated a lot of time impolitely that this is not an option and was very nervous that he needed to repeat couple times to us the same information. My advice for the staff in reception to be more patient and be polite with clients as reception people are the face of the hotel. All was good at the hotel except reception service during check in on 2023.11.02.

I recently stayed at Kalev Spa Hotel in Tallinn, and overall, it was a pleasant experience with a few minor drawbacks. Excellent Location: The hotel is perfectly situated just a 2-5 minute walk from the Town Hall Square and about 20 minutes on foot to the Maritime Museum. It’s surrounded by plenty of restaurants, museums, and attractions, making it ideal for exploring the city. Decent Breakfast: The breakfast offered a good selection, though it became a bit repetitive during my stay. While the salads varied daily, the main dishes and sides remained unchanged. Still, it was satisfying enough to start the day. Friendly Staff: The hotel staff were polite and helpful, adding to the overall positive experience. Spa and Pool Access: A big bonus was having access to the spa and pool facilities, which added an extra layer of relaxation to the stay.

Cleaning Issues: The housekeeping service could use some improvement. I had to contact the reception to request basic cleaning services, such as taking out the trash and replacing towels, which was a bit inconvenient.

Our stay was wonderful, and we had a fantastic time! The spa was incredibly relaxing, and we appreciated that it was never too busy. The breakfast was excellent! As vegans who are also gluten-free, we found plenty of great options available, including delicious salads, excellent coffee, and a variety of treats. Additionally, the location couldn't be better—it was very central and easy to access.

Unfortunately, the receptionist (Henry, I think was his name) was neither very helpful nor polite. This was certainly not the kind of welcome anyone wishes for upon arrival :(

Great value as our price included breakfast buffet, spa, waterpark and swimming pool access, which was great for relaxing in. Great location, close to everything within 10 mins basically. Breakfast buffet was very good. Comfortable beds and showers.

Wifi is pretty bad in some rooms far away, we were on the end room and it regularly cut out and was so slow when connected. The room we had also had loads of windows without curtains, so there was no dark at night. Had to turn over and push a bed to cover which wasn’t really acceptable. Wasn’t really a bar either unfortunately.

The hotel and waterpark were nice and we did not have any issues. Breakfast was good and had many choises.

One thing that left bothering me was that I took the more expensive superior room because I wanted the room with bathtub and wrote it to the info. But as we came to check in little bit before 15 we were told that there is no rooms available with bathtubs. I'm just wondering how can you then get a room with bathtub because first you need to pay for the more exensive superior room and then you can just wish for the best. I would not have taken the more expensive room otherwise but the bathtub was one big part of the trip for me and my son. So we are both really unhappy with that one.

a hotel with a central location and an excellent spa center Olympic swimming pool with many facilities superb view towards the old center

what seemed very rude to me is that actually at 11 o'clock they tell you to leave the room because they have to clean. at least one redheaded waitress actually kicked us out of the breakfast room. for breakfast at a 4-star hotel they might offer fried eggs, it was the worst omelette I've ever eaten, proof that it's not to be eaten. the management of the breakfast room leaves much to be desired. being very crowded, instead of cleaning the tables so they could be free for the other tourists, they only cleaned a glass or a plate from the occupied tables. they see you at a dirty table and actually ignore to clean your table there were no cutlery, no glasses at rush hour. and you had no one to ask

Location. A lot of comments that parking near the hotel is expensive 24-25 euro per 24 hours. my recommendation to leave your car on Parking zone EP42, it's 7-10 minutes away on foot from Kalev hotel and 6 Euro per 24 hours only. Rich breakfast Spa zone Swimming pool Old town view from window Warm floor in bathroom

Mold in the bathroom. Room 408, please take care of it. Attached a photo. Renovation work during our staying. But still it's a good sign that someday other visitors gonna stay in newer rooms ;) A way from number to SPA zone reminded a challenge but my recommendation to other visitors just be calm and follow the sights water park :) be passion

Located in city center. Spa open from early morning - we arrived almost at midnight and it was very nice to go to spa after breakfast before check out. Bathrobes included in the price. Breakfast was good, but staff not friendly - no one said good morning or even smiled, but this is actually very common in Baltic countries. Room was clean but a bit outdated.

Conditioner either was broken or its remote control was missing from our room. It was quite hot, but we didn’t call reception as we’re too tired after our trip. Reception was friendly, but staff who served breakfast not welcoming at all. Parking is very small and it was full, luckily there are a lot of options nearby.