Great location, very close to the Old Town central square, (7 min. walk). Generously sized room & bathroom, well heated. Breakfast with varied and plentiful products. Excellent restaurant on the ground floor. Friendly and very helpful staff in the lobby and breakfast room.

Three months in advanceI I asked for a room on a high floor, overlooking the old town, and the hotel did not meet that request. In a four-night stay, the room was only cleaned and vacuumed one day. The beds were only made by the staff once.

Great location close to the gate and inside the walls of the old town, a few metres from the pedestrian street, but tucked away, so it is free from the hustle and bustle. Large spacious room and bathroom. Very efficient check-in and out. Very good wifi. Breakfast was OK and until 10.30 (most hotels until 10.00) and check out at 12.00 o clock (new trend is until 11.00). Proper space to hang and store your clothes, no minimalistic design here (thank you!). Fridge in room. Good pillows.

Twin beds have seen better days and could be 90 cm wide, instead of 80 cm. In-room safe box was missing in my room.

- Great position, just inside the wall, at 100m from the main square of the old town - Nice room with city view, if you are at the front side of the hotel - Breakfast is just ok (but nothing more)

- We stayed 1 night in a room at the rear side. The room itself was ok but you see just a great wall few meters from your window and we could not sleep because (it was saturday night) of a bum-bum-bum all night long (at least till 5 a.m. then we asked to change and on the front side and it was ok, you have a view of the city and it was quiet. - Mattress too soft

Excellent location- the hotel is right in the heart of the old town. Good, spacious facilities, great breakfast choices.

The staff was so cold and bleak that we were afraid that they are in deep mourning about lost colleague or something. Not a single smile or usual welcoming attitude as we experienced in Estonia before.

A wonderful stay as always; see previous reviews! Private sauna, spa bath, view of the old town, highly recommend room 507! Check-in and check-out quick and easy, was able to leave my luggage for free on the last day. Everything in the room worked properly, no issue with figuring out the sauna (instructions are provided). The mini-fridge sounded like it wasn't plugged in but it was definitely working so I guess it's just really really quiet which was nice. I also really liked the cleaning service; maybe a bit lax for some as they didn't actually clean anything but I loved how non-intrusive they were, usually at other hotels they meddle with your belongings and stuff can go missing but here they just changed the towels and replenished the toilet rolls and left my things alone which is all I wanted! Other guests could be a bit rowdy and loud but not really a problem as the hotel provides earplugs, already left in your room so you don't even have to request them. Brilliant hotel, wish I could have stayed longer

So nearly perfect but the bed sagged pretty badly in the middle (well, in the middle of one of the two mattresses pushed together to form a double) so it was difficult to get comfortable and the room itself is a bit tatty as the hotel is getting on and could do with freshening up, that's the only reason this isn't a 10/10 review, but for the price I paid it's still worth a 9/10 and I'd stay here again! Also two singles being pushed together to make a double means you get two separate duvets which would be useful for couples!

Good price and location. Inside the Old City, close to ferry port and train station. The room was comfortable and breakfast was good.

The tables in the breakfast area were dirty. Not much of a view.

The hotel is excellently located, at the entrance to the old town, very well connected by public transport, with a bus and tram stop just a few steps away. Variety of restaurants, shops and bars around. The rooms have a classic and antique style... they are very spacious... the bed is comfortable, the bathroom is large and very clean... they make up your room every day and change the towels daily if you request it. You can have breakfast directly at the hotel, which is varied...but there is also a very nice cafe on the ground floor, where you can have breakfast or a snack throughout the day...plus a restaurant with local cuisine, beautiful and the food delicious. The staff was very friendly and helped me with a difficulty I had with the airline and my luggage. The room has a TV, mini fridge and mini fan if you need it.

Hotel in the very center of the city, great location. The room is spacious and clean. It was warm in the room

Quite noisy - the room door is very sound-permeable, so you can hear all the noise from the corridor. Especially if the room is next to the elevator or staircase. During breakfast, the food is placed on tables that are in the corner of the room. Therefore, when there are more people, it is difficult to get to the food. By the way, the hostel kept sending messages through Booking both before arrival and during the stay... in Estonian. There was nothing written in any other language in the messages, so I did not understand what they were sending me.

Location is superb! Check-in and out was very quick. Breakfast options were good. Room was big.

We were made to expect that there would be airconditioning. However, only a portable unit was available. It was helpful, but disappointing. Thankful that the weather improved (became cooler), and for the fan that they lent us when we asked for it. Also, it must be noted that many areas in the room had low ceilings and dangerous angles because it is located on the top floor. We are tall, and had to watch out all the time to keep from hitting our heads on the angled low ceiling areas.

Hotel was in a very good location. Room size was good, especially the bathroom which had a bid shower and lot of space. The breakfast was great, offering many options.

Beds was small (twin beds room) and a bit uncomfortable. There was an odd smell (like fishy smell) in the lobby. Not sure what might be but it was annoying.