Everything was great, except they shut the slide down at 6pm rather than the 8pm they had told us earlier on in the day when I had called to triple check all pool and slide times, as this was the only reason for our staycation. So that was very disappointing, there was about 15 let down kids who were told the same thing as we were

They closed the slide early due to staffing “issues” which was beyond disappointing because this was the whole reason for our staycation, was to use the slide and to swim.

Breakfast offerings was a bit above many other similar hotels, including in the US - good variety of choices. Bold coffee was deeply appreciated. Average room but with mini fridge and microwave oven discreetly tucked away. Comfy bed and the window slid open enough to enjoy some much needed real air. This hotel is also placed well, within easy reach of the main road through town, and with a varied selection of restaurants, lounges and stores nearby. Good value generally.

The down side was the continued use of paper and plastic cups for beverages, including the good Keurig machine. Similarly, the plastic eating utensils provided at breakfast etc were not always the easiest to use, as they were not very sturdy.

The bed was super comfy, I loved the blinds (they had a nature theme so we didn't have to look at the parking lot outside our window). The staff was very friendly and accommodating. I don't use a credit card so had to put $350 deposit on the room. I don't have a problem with the deposit, except I thought it was a little high and made me feel like I was a bad person who might destroy the room. The breakfast was nice, had lots of choices.

The deposit was high. Also $350 for small room was a bit high but I know it's peak season (Summer) and rooms were probably in demand.

We are traveling a lot and this hotel is the best so far. Stuff is very nice. The room was cleaning every morning!!! Great breakfast where you can find anything you like . Hotel is very cleaned. Looks like the manager is very organized. Great job!!! Keep it up!

Staff was great. Air Conditioning wasn't working in our room so I called the front desk and in 15 minutes they had us in another room with air working. Everything you would expect from mid range hotel. There were a lot of young folks running around as there was a hockey tournament in town, but no issues. I liked that the staff wasn't barking at the kids. They were having fun and were not disrespectful - just being kids.

The beds were too soft for us. Woke up in the morning with a sore back. Not sure if this is all of their mattresses, but it was the case in our room. In the past the breakfast was mediocre at best. As such we chose to eat out.

I used the shuttle service and the plane was late arriving but the driver stayed to wait for it. Breakfast had good variety. Room was quiet. Friendly reception

Parking for the week while I was away was misleadingly not free. I stayed at the hotel on either end of a week but I was charged for the 6 days in between. Had I known, I probably would have parked at the airport

Breakfast options were comparatively very less and could have been better. hardly any option and the space was also small, which led to chaos and queues.

Breakfast and Pool was not clean.

Location and included breakfast

I should have reminded the staff to bring one more bath towel as there were five of us in the room

Very nice place to stay. The staff are great all around! Very clean here. Parking is monitored by security also. Access to a real printer was nice too. Front desk girls are all cute!

Can't think of anything to be honest.

I loved the modern feel to this hotel. Beds comfortable, Bathroom huge, T.V. was good. It met my standards. Explicitly clean, and breakfast was great.