Wonderful reception staff, extremely helpful and professional. Great rooms with a big kitchen and balcony. Pool area is stunning and lots of BBQ space. Highly recommend for groups/families!

Need more washrooms in the pool area. No restaurant, bar or coffee shop on site but lots nearby. The housekeeping team do very basic cleaning daily, they did not remove trash in my room or clean the kitchen, just made the bed and added towels. Was a little surprised by this.

The heated rooftop pool was very beautiful and I loved the experience of having a swim at night, with the view of the city. The view from our balcony was amazing. The bed was very comfortable, the suite was very romantic, and elegant. The security of the building ie./ needing to use keycards for the elevator and to enter the lounge was a smart idea, and made us feel very safe.

Can’t find a thing to complain about other than checkout times should be later, haha! All jokes aside, this was an amazing experience. We will be back

Great size of suite we stayed in a 3 bed in a great location and the pool is excellent

It has cleaning but on strict rota so they will not come back if when they tried to clean the DD sign is on the door. Also not really serviced as a hotel more an apart hotel but it is beautiful and central

We loved the rooftop patio pool and the majority of the room. One thing I would suggest would be increased locks on the doors to prevent children escaping rooms. My 4 year old could unlock and get out of both patio and front door so it made us nervous for the mornings. We had to move a heavy chair in front of the door. Having a deadbolt on front and back door would have put us more at ease.

Loved everything ! The location, the space (thought we were getting a 2 bedroom & pull out couch , but got 3 bedrooms !) the view, the staff. 🙂 Ohhh & omg the rooftop pool . 6 very pleased ladies .

2 of the bedrooms didn’t have windows, just glass blocks, therefore the rooms were warm & stuffy. The staff brought us 2 fans .. problem solved We were on the ground floor, not sure if the higher rooms have opening windows.

An elegant suite with all the amenities one would want for a relaxing stay. The location was good for an easy walk to downtown, pubs, restaurants etc. and the parking was appreciate so the car was clear of snow during the recent snowfall.

One thing I notice that is pretty much standard in most hotels is the bedding. There is a sheet, then a duvet, then another thin sheet over the duvet but none are connected. As a result I end up fighting with the sheets as they move, slip around during the night. Trying to align the three is not fun. Perhaps just the sheet and a duvet/cover combination. Also, an extra blanket might be nice if one wants the extra weight.

Fabulous location on the lake. We had a large apartment style room with separate bedroom, lounge and full kitchen with balcony overlooking the lake. The room was well appointed and comfortable. We had everything we needed. We were in walking distance to downtown restaurants, visitor centre and shops. Parking available for a fee.

Nothing it was great

The great pool and spa on the rooftop.

The 25.00 per day for unheated parking and the 25.00 per day resort fee plus tax daily. This is from living in an ultra socialist Province run by Leninist technocrats!

Perfect location, suits are perfect to accommodate friend groups with their 3 bedrooms and 2 bathrooms and a quite large open kitchen/living room area. The view, the location, the personnel, the roof top pool, everything was perfect. So perfect that we extended our stay 1 more day.

The two bedrooms at the back don’t have windows.

Reception staff very helpful especially with our wine tours. Unit was excellent and enjoyed cooking our own meals.

Hallways and reception had a strong chlorine smell.