It was quiet and clean. The bed had a slight mattress topper, so it was bearable. They could offer more pillows, but that's a personal thing. The TV was nice and big. It was also on a swivel, which was helpful. I also liked that the bathroom mirror doesn't fog up in the middle while showering! We stayed on the 3rd floor, which I think cut down on the noise from others. There were plenty of towels in the bathroom. The pool even had some down there to use, which was nice.

The pool was very chilly. Let's be honest, parents will be in the pool with their kids, especially if they can't swim and there's no life guard. It's not even summer yet, and there isn't a hot tub to warm up in after, so please keep it warmer. Please invest in better mattresses. We pay for a place to sleep. I don't care what else is offered, even a golden shower. If the bed is firm, it's not worth sleeping in. The breakfast was a bit blah. There needs to be more fresh items offered like fruit or yogurt. The orange I did see was VERY ripe. I only saw one person who popped in and out every so often, and she wasn't able to keep things filled easily.

What was available was good. Although both girls said the orange juice was bitter.

Breakfast was supposed to end at 9 am, which is a bit early for families on vacation. While we arrived about 15 minutes before close, there were no eggs left and the sausage gravy was all but gone. There were 2 biscuits left and we weren't the only guests arriving for breakfast. Perhaps there had been a rush that morning and we just happened to get there at the most inopportune time. I will say that the lady in charge of breakfast did try to resupply the options.

Very convenient location. The staff was very friendly. The curtains don’t close all the way. When your room is facing the parking lot and the lights shine in the room. curtains should all the way close. The previous person staying in our room left clothes in the drawers. Had to call down to the staff to have them removed. They were very willing to remove them however we had to wait because there was only one staff person. We felt very bad for her. Beds were comfortable. Hallways were quiet. Overall a good stay.

Breakfast was good. The eggs were a little weird. Coffee and juices were good and I liked all the extras. The location was very good. My daughter said she wished there were potatoes.

I wish I would have requested a handicapped suite because the toilet was too low for me. There isn’t a whole lot that I would change. Housekeeping personnel were so kind and the gentleman moping the floors was extraordinary and didn’t make me feel guilty when I walked on the floor he had just cleaned.

The staff at arrival was super friendly and very accommodating. They bake chocolate chip cookies in the afternoon, daily, which is so awesome, especially for my kiddos. They also offer 24/7 coffee, apple juice, cranberry juice, orange juice, and water. The ladies that make breakfast every morning are stellar, to say the least. It's the best breakfast we have had from a hotel in such a long time. Lastly, the staff is friendly and helpful, and that says a lot about how everything else is run.

The pool could be warmer, but this is a comment from my kids and not myself or my husband as we did not get in. It's wintertime, so of course the air is colder when you get out of the pool. This is more of a preference than a complaint, so this is not really a reflection on the pool itself.

I loved the bed it was the most comfortable bed ever. We also loved the size of the room as well.

We realized the morning after we checked it, that our door handle was locking but you could just simple push on the door and it would open. So, we had to go ahead and take all our belongings out to the car then go and eat breakfast. Breakfast was decent but I recommend that the muffins be left out to get room temp. Having them refrigerated made them firm not soft. The bacon was odd too.

The breakfast was good and a lot of variety. The staff was friendly and helpful. Loved that it was next to a store where we could pick up a few things we had forgotten.

The only thing I would say they could do better was in the bathroom the shampoo & conditioner dispensers were nearly empty. Good thing there was a Walmart near by and I was able to go buy some for myself since I had forgotten that.

The overall decor of the hotel was pleasant and clean. The room was comfortable and provided all needed amenities.

The coffee in the lobby and for breakfast was not good. Too weak. Good coffee can taint my perception of a place. We had a very noisy neighbor upstairs that allowed their child, I suppose, to jump off the bed scores of times shaking our room and keeping us awake until about midnight. The walls seemed thin.

Everything!

Honestly, there really wasn’t anything I didn’t like I guess if I had to pick one it would’ve been nice if they had a pretty outside area to sit at. They have an inside pool, which is understandable for the area and we just wanted to sit down and have a glass of wine outside but the only place they’re really is two picnic tables with charcoal off the corner of the parking lot. But it worked we ordered pizza and drink our wine.

The hotel was very clean! The staff was friendly and professional! Breakfast was good as well! Dawn B. and Linda S. did a great job cleaning the breakfast area and in making sure the foods were replenished! Linda actually went the extra mile and talked to us about our day! She asked if we were going to the Ark? I told her, yes and that was our main reason for coming to Kentucky! The room was extremely clean! I could tell by looking, but it smelled clean! Sometimes when you go into hotels they smell musty and dirty, well this one did not! I've been told I'm OCD and I possibly am, but I know clean and it was just that, "CLEAN!" The bed was comfortable and the shower was nice too! We will definitely stay here again if back in the area! We highly recommend this hotel! Thanks for a great stay! You made us feel welcome and at home!

The only thing I can think of that would might be better would be the lights in the bathroom. They maybe need a little stronger light around the mirror. Other than that small thing, nothing really! I only mention that to help in the future! You all exceeded our expectations with no worries! Thanks again!