I really enjoyed my stay there. It was clean and comfortable and in a quiet neighbourhood. The staff was super friendly and helpful. It was located near one of the nicest public beaches and there was a lovely café nearby.

The mini-fridge in the room was a bit noisy. You wouldn't notice it in daytime but at night it made me want to wear earplugs. Although I know I'm sensitive to noise at night. Other than that it was a bit far from the "action" let's say but once I discovered about the collectivos, local buses on 30 avenida only 10 pesos a ride, it was much easier to move around

The property is super cute quaint and provides everything you need for your stay in Playa Del Carmen. It’s located in the more residential neighborhood of the city so it’s quiet and only about a 30 minute walk or 5-10 minute taxi ride from the downtown area. The pool was clean and perfect for staying cool in the heat, and the rooms were great. The staff are very communicative and always happy to make recommendations. The owner helped me to figure out our plans on some days and gave me local insights that saved me money and time. The manager is a very sweet person who genuinely wants everyone to feel at home when they come visit, and you can tell he is passionate about making the hotel the best it can be.

Staying here comes with the understanding that you are not paying for a luxury resort, and therefore you can’t expect that it will have that luxury feel. We are easy going travelers, so the family feel of the hotel was wonderful. If I ever needed extra supplies, towels, or the room needed to be touched up in any way, I would message the owner using booking and there would be someone to help within minutes. The owner is incredibly responsive and the manager is onsite regularly to help with any questions of concerns.

Great place away from the noise, there are several beaches nearby, nice pool, lovely super-helpful staff ❤️

Everything is great.

Enjoyed our stay. Good location near the Playa Esmeralda public beach where the water is calm and has a family atmosphere. Rooms good layout and all necessary amenities. Pool outside and seating area was relaxing. Guillermo checked us in as arranged and was always available and helpful. 2 Local Supermarkets Oxxo and Willy's and less than 5 minutes walk. Local food places nearby. To get into centre it's easy to catch local Collectivo bus on 30 avenue which is about 10 minutes walk and costs 10 mexican pesos.

Very quiet in room except sometimes reversing coaches at the Paradisus Esmeralda 5* hotel opposite.

The location was perfect, near the beautiful Punta Esmeralda beach and 88 beach. The staff was very friendly and helpful. They enabled us to change the room when our bed was uncomfortable.

Guillermo, the manager was friendly, attentive and helpful. He made us feel at home

A free standing fan would be a nice addition for those of us not so crazy about air conditioning

It was well maintained and beautiful outdoor area.

Nothing wrong about it. I’ll recommend

The truth is, it doesn't reflect what the photos on booking.com say. I'm sorry, I didn't like it. There are some rusty details. In the room