The staff are absolutely some of the best hotel staff we have met, my husband has a walking problem and a lot of pain ...the receptionist made every effort to get us installed in our room, extra pillows, checking we were very comfortable., friendly warm and proffesional...The staff are always so welcoming we have been staying 4 times a year for many many years ..they deserve a good review.. The rooms and beds so comfortable, great position for where we need to go..Thank you team

There is nothing we dont like, this is why we come time and time again

As always very clean and comfortable no change..staff lovely..good parking and although this time we did not have breakfast its always excellent

Why have they discontinued BBC World on TV.. there are lots of uk people using this hotel as its close to ouistrem..always been on before. Still terrible pillows so thin and no second pillow..you could offer optional payment for 2nd pillows..there ate no comfortable seats in bedroom if you wish to read or use your pad the pillow is less than useless..we have been using Ibis for years noone takes notice of customer remarks

We love Ibis budget, really always you get a very comfortable bed, a good shower, wifi a great nights sleep, great staff and superb breakfast ..what more when you are travelling do you need..

For the first time and this is not a complaint..tye cleaner had left not 9nly the geater on full, but a further free standing electric heater in full..it was so hot in the room..yes we cooled it down...but the cost of electricity..it was a warm day..no or very little heating required.please please please offer a second pillow for each person..even if we have to pay..your pillows are absolutely awful..cheap rubbish and so uncomfortable..you heed at least 2 to sleep well..these are not complaints but suggestions.

Late arrival from ferry. Perfect overnight stay before a full day of travelling the next morning. I think this is how many people use the hotel. We find the staff on reception super friendly and heloful. We will be booking here again for our return trip. Inexpensive. No kettle/breakfast drinks in room so book breakfast at check jn.

I would happily pay more a kettle in the room. Could it be an optional extra?

We have stayed so many times here and always find it so comfortable, spotlessly clean and great breakfast..perfect for going and coming from the uk ferry..Its safe parking and a great chinese buffet 5 minutes walk away..extra special staff at this hotel..always really lovely

Everything is great but you have taken BBC world tv off the television..shame..my husband loves to watch it.,

The hotel is tucked away in a residential area. We were concerned about security being near the port but the Ibis felt safe with all night staff, lighting and cameras. We took our skis in but left the boot luggage in the car. Otherwise, usual standard for Ibis Budget - cheap, no frills. Fine for overnight.

Lugging bags up to second floor and through all the fire doors is a bit of a fag at our age and late at night.

15mins from Oustreham ferry and outside of Caen city. Very convenient for shops and restaurants close by. Comfortable bed. Easy check in. Good parking. Nearby road wasn't too noisy. Reasonably priced.

Room got hot in the night and there was no air con. Luckily there was an opening window. As usual in France, no kettle or drink making facilities provided in the room.

Fantastic location for the ferry port and Caen. Ideal for a stop over the night before - 10min drive to Port and close to a huge Carrefour supermarket. Rooms are basic but clean and fit for purpose. Hotel itself is good, breakfast was great - staff were friendly and helpful. Would recommend and stay again.

The location is perfect for a ferry stop over - and great family rooms. Breakfast is lovely.

The lighting in the room took a moment to figure out. The main switches above the beds - not something I didn’t like and reception were immediately helpful. Just worth noting.

Clean and tidy (new or recently upgraded?). Good value for money.

Couldn’t find the road on my satnav. Followed signs to hotel but missed it as it is down a side road (the impasse not on my satnav) behind the trees with no signs at the turn off (unlike the Kyriad hotel which is opposite and well sign posted). Hey, I found it second time round so no big deal!