Helpful staff; the pool was small but clean and families using it when we were there seemed to be having fun! The room was adequate, with air conditioning and TV and en suite shower room. The breakfast was good value for money. Excellent location near the train station, easy to find. There was a secure gated car park with spaces for a number of vehicles and were able to accommodate our pick-up truck, 5.3m long. Good value for money.

The bedroom seemed a little tired, and could do with a bit of a refresh.

The pool and surrounding area is very pretty and clean. Some of the rooms are bright and spacious with two beds but some are a little smaller and there’s also some with no aircon so be sure to request this when you book. Breakfast is typical French fair which is absolutely perfect @€9.50. The staff are very pleasant and friendly. It’s conveniently located next to train station and is about 15 minutes walk to town centre.

Quiet even though next to railway station. Secure parking. Clean. Room 29 - enormous bathroom with walk-in shower. The front of house lady was very helpful and accommodating. Centre of town and restaurants are about a 15 minute walk (or 5 minute drive).

Room 29 - unlike other rooms no air conditioning just stand alone fan which didn’t perform very well. Pillows - only two small ones.

Secure parking. Reasonable walk into Cognac. Breakfast was very nice. The pool area was quite small but quiet, which was nice. Staff were friendly and helpful. Lovely hot water.

There is no window to open only the main door.Towels were a little on the rough side.

Nice staff, secure parking, not too far to walk into Cognac. Cognac is a lovely town to walk round.

Bathroom was a bit dated, room a bit cramped. We were only there for one night so it didn't matter too much. I was surprised to see how close the hotel is to the railway station, but we only heard 1 train, at 7am, so no bother really.

I love this hotel, i travel to cognac for work often and it is clean, comfortable and meets all expectations. The owner is really lovely and makes me feel welcome even with my terrible french he still lets me speak it

Nothing

A simple and comfortable overnight stay. Just what we needed. It was clean and comfortable. Breakfast was nice and drinks were reasonably priced.

Took 10 mins to get to the centre but the walk was pleasant and flat the whole way

The pool, beds were very comfortable, staff friendly and helpful, great location to train station and cognac centre, all walkable

Could have done with a fridge in the room to keep water/drinks

Really good safe parking , good pool , quiet location .

There was an extremely unpleasant smell in the bathroom when arrived back later in the evening . We alerted staff to this in the morning and they were very apologetic, so I am sure they will now have dealt with this .

We chose for the pool and were not disappointed, lots of lounges and warm pool. Breakfast was a highlight the best we have had in France, a really interesting variety. Parking was behind secure fence. Rooms were small but very clean. Staff were helpful with our limited French.

not much