Almost everything was good (once we found the hotel!!) Bathroom probably the best accessible one I've found in France - shower very good with loads of handrails. Reasonably priced evening meal. Staff friendly and helpful.

Directions!! Had to ask a local as could not find hotel. Didn't need 2nd bed in room - If I had been using a wheelchair (which I wasn't this time) I could not have accessed the bed. Could do with a drop down handrail by the toilet as well. Breakfast was slightly chaotic - hot food and bread not restocked, places not cleared or new ones laid. Dinner service was a bit rushed - starter arrived whilst still drinking apero ... probably due to having to serve large number of gendarmes (hotel used by border force teams).

Welcome was very pleasant and speedy. Staff during stay helpful. A good breakfast choice and the entire hotel was clean. This is not the first time we have broken our journey by staying here and with the exception of Sunday nights we will stay again.

There is no Sunday restaurant service , which means it is necessary to drive again locally . This is very disappointing after travelling. It would be nice to have more than 1 tea bag/ coffee sachet per guest and although available it is necessary to leave the room and visit a fridge in the bar/restaurant to obtain fresh milk. Not a great idea late evening or early morning. This simply solve situation could be easily solved.

This modern hotel is ideally situated for us to get a nights sleep before crossing under the Channel. We have used it many times as it is about five minutes drive from the terminal and as the breakfasts are good and the dinners are excellent ( not open Sunday evenings ) we intend to use it again hopefully many more times. The rooms are comfortable and with very good bathrooms and on this visit we were not surprised to see an extension being built. No use to me but there are also several electric car charging points on site.

Good, simple food, well cooked. Large, clean, comfortable room. Good choice of food.

Shower needs attention. We’ve stayed here several times and have always said that the showers need re grouting but this hasn’t been done. In our room (15, where we’ve stayed before) the base panel of the shower is coming off and needs fixing but this also hasn’t been done. These details let down what would otherwise be a really good, comfortable and convenient hotel, ideal for the Shuttle. Please fix these details!

We've stayed here a few times as it's close to the Eurotunnel terminal, rooms are simple but modern, parking is easy.

The hotel says that the restaurant is open 7pm-9pm but we arrived at 8:25pm to be told it was "closed". After a long day we couldn't be bothering pushing the point but people were clearing eating there, does this mean that last orders is earlier than 9pm or it was full? due to this we'll look for somewhere new next time.

The room was clean, warm and comforting. Beds were comfortable. Tea and coffee facilities a bonus. This is the third time we have stayed here and it doesn't disappoint. The dinner in the restaurant was very good and much better than many more expensive restaurants we experienced during our 2 month stay in France. Highly recommend this hotel and restaurant for an overnight post or pre shuttle crossing.

Nothing

My second visit to this Hotel. I travel with a small dog and they accept dogs. The Hotel is incredibly clean, I also congratulated the cleaner ladies for such a great job. The breakfast is good and yummy. The bed is super comfortable and the bathroom spacious.

It would have been great to sleep a bit longer considering this Hotel is pretty much for travellers. I would have loved breakfast until 11 instead of 10 for an extra hour in bed., but this is just a suggestion.

We had stayed before and knew what we were getting...location near0 the Tunnell, hotel good, friendly and helpful Staff and good meal. Suits us right down to the ground.

The shower is extremely slippery (maybe I should have asked for a nonslip mat)...my husband who has Parkinson's was not able to use it. However, I did not mention this when booking...next time I will. This, however, is not a reflection on the hotel...my own fault.

This hotel is very convenient for Le Shuttle. It takes pets and is situated in an area with plenty of access to walks for our dog

We have used the hotel regularly for a few years. We always have dinner there as well as breakfast. This time we were very disappointed in the dinner. We chose the three course menu and both the entrees and desserts were fine. The main course though was a let down. We both chose salmon which arrived so overcooked it was like rubber. The accompanying parsley sauce was curdled. Not a pleasant experience.

Great location just after arriving on a late channel train. Great sized room for me and my three dogs. Large grassed area in front of the hotel to walk the dogs. Nice to have a kettle, ceramic mugs and coffee/tea provided. Very nice bathroom. I will definitely stay again when travelling via Le Shuttle

Its a small thing I know but the pillows were atrocious!! Over stuffed with foam pieces - very uncomfortable - really impacted my sleep. I finally gave up and wrapped some of my clothes in a scarf and used that instead!!