Very convenient for the Le Shuttle terminal. Easy to find. Lots of free parking. Friendly staff. Good value evening meal. Good breakfast.

Nothing

It's convenient being close to Le Shuttle. The beds are comfortable and clean with crisp white bed linens along with clean towels in the bathroom. Good shower. The rooms are very clean and always have been in our experience. Every time we've stayed it's been quiet at night ensuring a good night's sleep. The staff are welcoming and helpful, any questions answered and any issues resolved if possible. Breakfast is plentiful with choice of continental or cooked. Although over the last few years we've noticed not quite the amount of choice with the cooked. We have a dog and they've always welcomed well-behaved canine friends with a reserved place for them to be with you whilst dining if you so wish.

The lighting is too dim and unfortunately this time we had a bedside light that didn't work which tripped all the lights in our room. A member of staff came straight to our room to rectify the problem, however the light was faulty so couldn't be used. Hopefully it will be repaired or replaced. Our evening meal was not quite up to it's usual standard we've experienced on past stop overs but this was conveyed before leaving the hotel to hotel management. Husband was disappointed there was no burger on the menu this time which he had previously enjoyed.

I've used BB Hotels in Germany and my experiance was definitely average so I was a little hesitant about an overnight stay at Calais. What a difference! we arrived fairly late but the bar was still open and food available. Reception staff were welcoming and helpful. Room was a good size with everthing we could want. beds very comfortable and lovely crisp sheets. Breakfast was very good with nice fresh selections. Would highly recommend for an overnight stay or longer

Not an issue but there are 3 or 4 BB Hotels close together and we were not sure which one to go to. By luck we chose well first time

We had a dog with us and still been allocated in a Really Clean room, which was easy to maintain, all things you need were available even a chair to put your clothes on. Great place to stay for couple of days with fantastic location near shopping centre , supermarkets and cinema. Nice breakfast but would be good to have some cucumber or tomato to choose from. Definitely recommend and thank you for keeping it in such a good condition.

very minor two suggestions:1. The curtains should be swapped with blinds as if you got a bed next to it you keep moving it all the time , 2. The breakfast could have a bit more variety , couple of cheese and ham to choose from and some vegetables ie tomatoes or cucumbers. Otherwise great place to stay.

Location was perfect for the Channel Tunnel, Ave too many routes and only a few minute walk to Le Cité shopping centre. The hotel is modern, well equipped and well run. Breakfast buffet is good and good value even providing some hot items such as bacon and scrambled egg. The latter was exceptional by the way. Creamed and with cheese added I believe, they were the best I’ve ever had!!

Only criticisms were that the mattresses are a little hard and the bread at breakfast was not up to the standard we expect of France. Otherwise it was perfect and we will use again without doubt.

I booked in last minute, literally, due to complications traveling across the channel and must say I was very impressed with the service I received. I was greeted by name and was in my room within minutes, including my three small dogs who were made as welcome as I was. The room was comfortable, the shower was incredible, and the next morning the breakfast was good (highlight being the scrambled eggs). All in all this was a very welcome break located so close to the Chunnel terminal.

Absolutely perfect for le Shuttle. Big carpark - very secure as the gendarmerie park their numerous vans there. Efficient friendly reception. Reasonable little on site restaurant. Bed very comfortable. Surprisingly quiet for a transit hotel. Everything I I needed in the room (which was spotless) as I only stayed for an evening with an early start on le Shuttle - just 10 mins away.

It isn't pretty but that's not what you are there for.

Living in Central France we always stay here on the way to visiting family in the UK and on our way back home. The location is perfect for the Channel Tunnel, the rooms are warm and comfortable and a good meal awaits in the restaurant. But what makes this hotel so enjoyable is the staff. The lady who checked us in on Reception (I'm sorry I do not know her name) is always welcoming and extremely friendly - an excellent ambassador for the hotel after a long drive.

We honestly have no complaints.

We use these hotels regularly as they are close to the shuttle terminal. This is better equipped but generally more expensive. We liked having two pillows, a kettle and a proper separate shower room.

The door to the shower room needed adjusting. It was only possible to close it fully by slamming it shut. It made an awful noise just to push it partly open so woke anyone sleeping in the same room. The room needs routine maintenance and the lighting isn't great but it's cheap and cheerful for one night.

It was clean and comfortable. The staff were all friendly and efficient and spoke English well. The bed was comfy and there were enough pillows. The bathroom and shower were good, with the shower being particularly good, with a generous flow but no leaking on the bathroom floor. The location for the Tunnel is brilliant.

The English channels on the television did not work. There were not enough towels. There were just two medium sized bath towels which is not enough when one guest is female and has hair! Two sachets of coffee but no tea bags.