The property is a beautifully presented town house with secure parking in the courtyard. Inside, everything was clean, tidy and again, immaculately presented. We were greeted on arrival by Madame who was as delightful as she was helpful. We had a lovely en suite bedroom which was understated and very comfortable indeed. Breakfast was quite excellent in the lovely dining/breakfasting room. We were a five/six minute walk from the centre (and tourist information office) which allowed us enjoy dining in Epernay with ease.

We could not fault the property and hospitality extended to us and we would stay again given the opportunity.

The cat! And one of the workers was extremely nice, funny and helpful. We enjoyed her.

One of the workers couldn’t or wouldn’t speak English to us, which itself was not the problem. But the problem was that we had accidentally let the cat outside. The worker seemed very panicked about it. That was very uncomfortable. It was the communication difficulty related to the cat escape that bothered us because we didn't understand if that was permitted or normal. We tried to help get the cat back inside. Luckily, he eventually came back. But I would recommend more information re: whether the cat is allowed to go outside.

We were confident the hotel would be perfect for us given the excellent reviews online. The staff was most welcoming and helpful with information of area, restaurants, etc. The photos are very accurate. It was 39C all day yet the room was nice and comfortable. They don't have A/C (historical site and can't be changed) but the tower fan in room was just perfect. IN afternoon we opened huge windows in room to look out on their garden with total privacy. Only thing that could have increased our pleasure would have been a cup of coffee available in room (nespresso type) first thing in morning. Highly recommend and we'll definitely be back. Oliver the cat rules the hotel.

Nothing.

A great hotel within walking distance of the centre and the champagne houses. The greeting from Valerie was so friendly and welcoming. The room, Provençal, was lovely, high ceilings, a very comfy bed and great shower. We stayed in this hotel 8 years ago and it felt like coming home. The breakfast was very good with fresh fruit, pastries, cheeses and a lovely boiled egg. We will return but not leave it 8 years this time!

Nothing!

Wonderful and cozy hotel with atmosphere of a little chateaux. Beautiful house, very welcoming hosts. Super friendly cat Oliver, who meets the guests! 😊 Very comfortable beds! Hotel has its own parking in the yard. We had also wonderful breakfast with regional products. Hotel is situated right over the corner from the main Champaign houses and perfect for the Champaign exploring trip. We will definitely come again!

Nothing

Location perfect as less than 5 min walk to Avenue de champagne, beautiful room, comfortable , very clean. Character, gated parking and secure , lovely helpful staff Good continental breakfast

Our room was very comfortable but the bathroom definitely needs a shower curtain. It would be so lovely if they sold champagne so we could have a drink in the living room!

The hotel seems family-owned. We were travelling during off-season and had chance to experience full calamity of the place. The hostess offered us several rooms to personally choose from. We really appreciated home-feeling of the place, as well as the authenticity of the villa. We specially enjoyed the evening spent in the living rooms reading books by the fireplace.

Location was insane, so close to Ave de Champagne. The property is much better than it looks in the photos. Our room was so quiet and was a little oasis. The staff kept the room as cool as they could and provided a fan (we stayed during a mini heatwave). Staff very helpful in leaving our bags there for the next day.

Location very good, short walk to the town, parking great and hotel provided a key access system to a gated entrance and main door. Wonderful old house with a quirky interior, nice lounge to relax in, bed very comfortable...breakfast was excellent with a quality selection of bread pastries, cold meats cheeses, yoghurt and a nice selection of extras e.g. nuts prunes, fruit, jams all appeared locally sourced.

We very much enjoyed our stay and for us relaxing in the lounge after an evening in town was great....but it would have been nice to have enjoyed a "night cap". It's probably difficult to arrange but possibly a small drinks cabinet relying on visitors honesty to sign out drinks would be very welcome.

Lovely hotel in convenient and quiet location. Quiet. Beautiful furniture and traditional feel.

We could work around it but better if clearer about checking times and that gates are locked between 12 and 14.00 hoursceach day so you need to check in before or after that. Once you have the keys after check in then it is absolutely fine to get in and out.