The hotel is very close to the centre and the seafront. The hotel staff are exceptional. The reception team are friendly and very helpful. Throughout the hotel, the staff are friendly, greeting you and ready to help make your stay good. Breakfast is superb. Excellent choice and delicious bread and pastries. We were there for a special birthday with another couple who were surprise guests. The reception staff were briefed about the surprise and played their part really well, making no mention of the others at check in but putting us next door to each other. Our hotel room m was lovely and well equipped. Very quiet.

Parking is tricky. But the reception team come out in all weathers to guide you in. It was freezing and blowing a gale when we arrived but the woman who came out was cheerful and patient!

Excellent location. Secure parking. Friendly reception staff. Comfortable, clean and well equipped bedroom/bathroom, Quiet, Good breakfast. Very helpful manager with a sense of humour when we locked ourselves out of the in-room safe due to jamming too much into it - twice!

Different price per night. We stayed Thursday, Friday and Saturday nights and the cost was progressively more each night. It is rather expensive for what it offers even on the cheaper night. But - this is only a minor irritation as the rest of the stay was very good.

Modern, comfortable and clean rooms

Breakfast is not worth the money they charge- plenty of sweet pastries and biscuits, no hot food offerings, the breakfast room was dark and uninviting . We were told we ‘had to be extremely lucky’ to find free parking in the side street. As it happened it wasn’t any problem to find parking slots there at all. The spa access should included in the room price. On the way back we decided to stay at a different hotel in lovely La Rochelle , which was far superior for the same money.

Breakfast is simple but nice. Staff are very friendly and polite. Perfect location close to restaurants.

Parking is outdoors and super small it has space for 5 cars and you have to book. We couldn’t park there since there were other reservations before us made. So we went to an underground parking nearby 10 min walking distance. There is another one open air closer to the hotel 5 min walk. If you stay in the extended new part of the hotel there is no elevator so be careful if you have a lot of luggage it can be a pain. One of the girls at reception was super kind and helped us with the luggage until the room.

We requested a room near to lift due to mobility issues and were given a wonderful room with extra large bathroom and shower. The room was fantastic. The hotel location was superb. Only a minutes walk from the restaurants and cafes and the historic sights. The staff went above and beyond expectations with particular thanks to Caroline who welcomed us to the hotel and assisted us with getting into the car park. And Alexandra who couldn’t do enough for us and even parked and charged my EV for me. He also recommended some restaurants which were superb. We will visit again.

Nothing

The hotel location is ideal and in a really nice area close to lovely restaurants etc. While the comfort room was quite small, it had everything and the bed was so comfortable. Breakfast was really lovely with lots of homemade and local options and the breakfast staff were really nice. Reception were really helpful and they noted that it was really difficult to get a taxi in La Rochelle so we appreciate them ordering one for us in advance of departure.

The only odd thing was being asked if we'd like to tip the staff while we were checking out with the card machine options posed to us. We had left a cash tip in our room but were told that was only for the cleaners (which we assumed). I've never been asked to tip at a hotel in France (or anywhere else in fact) and found this very strange. There was also a tip jar on the counter the morning we arrived but I didn't notice this upon checking out.

A great base for wandering around La Rochelle. The hotel is a quirky and stylish boutique hotel. The staff are absolutely wonderful - they can't do enough to help and give their advice. Breakfast is truly a feast. I'd stay there again in a heart beat. The area is home to many wonderful restaurants. I really rate Ginger on rue de la Chaine. Stay away from the ones right on the old port - they fall into the classic tourist trap category. Plentiful car parking in the car park just to the South of the Hotel. We left our hire car there for 3 days - the total cost was around €33. Not bad considering.

Not a single thing.

The staff were so welcoming the moment we walked through the door. Nothing was too much trouble. Our room was superbly comfortable and cleaned thoroughly every day. I last stayed at the hotel 25 years ago and we certainly won't leave it that long again before we return. Thoroughly recommend.

Nothing

Location was brilliant. Staff were excellent, nothing was too much trouble,friendly,professional, knowledgeable &extremely helpful. The hotel was quirky with great light fittings & “Phillips Stark” furnishings here & there. Relaxing,Jasmin scented garden space.

Whilst the staff were happy to get you a drink etc there wasn’t an actual bar but it didn’t spoil our stay. The rooms whilst very modern & comfortable,there were no drawers !!! Only shelves. Again it didn’t spoil our stay.

Breakfast is simple but nice. Staff are very friendly and polite. Location is very good next to restaurants. Ask the reception and they’ll book you a restaurant usually they have a good suggestions.

Parking is not easy. Hotel has 5 outdoor parking places and you have to book with a lot of anticipation. Public parkings are available nearby 5-10min walking distance and aren’t expensive. In case you stay in the extended new part of the hotel it doesn’t have elevator so be careful bringing many bags.