Cleanliness of room and quality of bed linen. Although room was small it was more than adequate for our needs. Vanessa our host was exceptional - she was accommodating and helpful In securing a taxi and securing a restaurant booking on a busy Saturday night. Although the hotel is beautiful, excellent location and exceptionally clean, it was our hostess who exceeded our expectations with her welcome, hospitality, helpfulness and overall warmth. We have recommended this hotel to all our friends and hope to return ourselves . The bathroom was spacious and immaculately clean but the hidden gem was the roof top terrace which was so quirky and unexpected

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We absolutely loved our stay here! Vanessa was an absolutely fantastic host and gave us brilliant recommendations. The LOCATION — We were never more than a 5-10 minute walk from the hotel, the convenience of the location was just incredible considering hotels next door were double even triple the price. Considering the hotel is in the very heart of the old town, it is extremely calm and we were never bothered by any outside noise. Vanessa was very proactive over text and even organised for us to be checked in a few hours early! We didn't try the breakfast but it smelled delicious and Vanessa gave us some great recommendations for breakfast spots around the city. There was a beautiful terrace on the second floor which was perfect for the morning coffee and afternoon soak of the sun. The room was ideal for a few nights stay, clean, modern and perfectly relaxing. We were able to leave our luggage on our last day before taking the train and knew that our bags were safe and protected. I recommend this hotel wholeheartedly and will be back the next time I'm in La Rochelle.

It was all brilliant for us, nothing to add!

Cozy small bedroom on 1st floor with small window on large wooden terrace, overlooking a large square and city views. The wooden terrace is shared with other guests. Late arrival was possible thanks to a keybox. Bed linen very comfortable, very nice feeling of being at the heart of the city yet truly quiet. Great bars and restaurants only minutes walking distance.

Nothing, it was perfect. I guess that when guests decide to gather on the terrace and chat in the evening it may create some noise disturbance as the bedroom window is just on the terrace, but I did not experience any of that, and it would not be a big deal.

On arriving at un Hôtel en Ville we had already left a hotel due to a bad room, Vanessa was fantastic right from the start she spoke excellent English and due to our previous situation she immediately decided to upgrade us to a larger room free of charge, the room was lovely with separate shower room and toilet, the bed was very comfortable and whenever we left or retuned to the property the staff asked if we were ok and couldn’t have looked after us any better.

Nothing I could think of to mention in a negative way about this property or staff. all I would say is there is no lift but we were asked if we needed any help uk move our luggage into the room

This was the perfect hotel for my stay in La Rochelle. Vanessa was very welcoming and gave me lots of helpful information about the area. The rooms were very clean, beautifully decorated and very comfortable. The hotel is just minutes away from the harbour and all the bars and restaurants but it's in a quiet area and I could sleep really well. I loved my stay there and would highly recommend to other travelers!

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Let’s start with the most impressive aspect of the hotel: Vanessa the host. she made the whole stay so easy and enjoyable we kept on thanking her. we told her we trusted her taste and judgement and she arranged all the restaurants for us. all were perfect choices. she makes the hotel special. otherwise an excellent location, municipal parking in front, the hotel is very clean. rooms are simple small but comfortable and for a short stay like less than a week it is pretty good.

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Central location. A few minutes walk from old pier and numerous restaurants Spotless. Modern decor. Breakfast IS available contrary to details on booking.com. Bed very comfortable. Shutters. Good air conditioning. Water and toiletries provided. Wonderful host Vanessa and staff were so pleasant and efficient. I would definitely stay here again. Be aware that when given the entry code that the front door is heavy and requires a good push to open

Nothing. I had a wonderful 2 night stay.

Vanessa was such a delight. I booked my stay here based on reviews of the staff (as well as location & design) & I couldn't have been happier. She was so helpful trying to get us a taxi & incredibly sweet to follow up if we got to the concert we were in town for. The room was very nice & I enjoyed the design. I also adored that there was a hair diffuser attachment with the hair dryer in the room. A true rarity any woman with curly hair will be thrilled to see.

Nothing comes to mind!

Lovely rooms, compact but well thought out and very comfortable. Location was excellent and very quiet.Free water supplied was a bonus. Vanessa was a star! Communication was excellent -she sorted out a taxi for us and made sure it arrived - she couldn't have been more helpful. We also met two other staff members at check in/check out and they were also delightful. Will definitely recommend and stay again if we are in the area.

WiFi was a bit patchy but only a minor issue.

Location is ideal and when sunny the rooftop terrace is pleasant and private

As suggested to Vanessa, a little fridge and electric kettle would enable guests to make use of the spacious downstairs area.