We stayed in the Chateau Appartment which is situated behind the hotel. Very spacious accommodation with all the facilities you need for a short stay, i.e. fridge, oven, microwave contained in a large kitchen/ dining area. Separate WC and bath/shower areas kitted out with complimentary hairdrier and shampoo products. Very handy location for Ribeauville town centre which is only ca. 5 mins walking distance away.

If we were being picky, despite the fact the appartment has a nice outside terrace, the view overlooks the back of the hotel/car park and so not ideal. Otherwise a very nice place to stay.

Not far from downtown Clean Comfortable beds

The shower is level with the rest of the bathroom and has a too short curtain. We were given one of the only two rooms under the reception level, next to another one with three noisy dogs.

Ideally suited for exploring Alsace and surrounds, especially to wander into Ribeauvillé, the local town! We had apartment “Cigogne”, situated separately from main hotel, felt very homely!

Wonderful hotel with very friendly staff. Great breakfast options too. Parking is ample and quite private off the main road. The short walk to the town is a must, it is beautiful! will most certainly stay again

For us we would have liked a kettle and tea bags but it hasnt put us off staying again.

Very friendly personal service, great parking, good location neat the old city, nice bathroom. Have stayed here before and will again.

Like most European hotels, it does not have a handle in the shower to hold onto. Can be dangerous if slippery or you are old.

Staff went out of their way to help me with a rental car problem. Very friendly and patient.

Pwerhaps a bit more things at breakfast, through breakfast was very good.

Lovely quiet modern room with a balcony, staff were all wonderful (especially the man who was retiring soon, he was helpful, funny and charming). Location is about a 10-15 minutes walk to Ribeauville but what you do get is great parking (I’ve stayed in the centre of Ribeauville and it’s a nightmare for parking). Bar was next to the reception desk so there was always someone at hand to help get you a cold drink after a hot walk back from the town. Breakfast is ok, delicious fresh pastries and a selection of fruit and cereals but overall a bit underwhelming.

Public areas are a little dated, but they’ve clearly spent the money on the rooms instead as they are nice and modern.

Excellent breakfast where staff were very friendly and went out of their way to help my wife with her dietary requirements. Location was fine just a few minutes simple and safe walk into the town centre. Room was clean and comfortable. Nice terrace area for a drink. Free car parking on site. Restaurant Auberge au Zahnnacker 5 minutes walk down the road towards the centre was superb. A great base for visiting the little wine villages nearby. Good value for money.

Nothing.

Breakfast was extra, but it was a good selection

Access to the gym was separate and had to be paid for. Also, there is no restaurant in the hotel and it is remote so dinner could not be had in the hotel.

Friendly staff. Good location with easy parking access also for electric cars.

View from our room as it was on the ground floor, but had enough room for 3 people.