The balcony made this room exceptional. One of the chairs was in need of repair or replacement but it not a big issue. Good private parking. Quiet at night. Excellent shower. Excellent Asian restaurant nearby. Hotel restaurant closed on the day we stayed.

There were one or two items which could have done with a little maintenance, e.g the handle to the balcony door was very loose. I managed to tighten it using a small key. The WC pan rocked a little. A balcony chair had been repaired (unsuccessfully) with sticky tape. None of these were big issues, just small details.

We liked our little balcony with a view to the cathedral. The owner of the hotel is a funny man and likes to talk on the phone a lot :) . Rebecca was great. She even found some toys for our 3 year old son. In all honesty, there is room for improvement, though. When we left, we noticed they were renovating a bit, so they are working on it. We will remember this hotel.

We could park our car at 11 am already at the hotel. It was very hot when we arrived there, the person who helped us to check in braucht us ice water to our rooms. She is very friendly. The hotel rooms is ok for the price.

The staff were very friendly

Asked for ground floor room was not informed didn't have any all on the first floor no lift made my wife a prisoner

A delightful hotel. Perfect location for a short stop-over when travelling through France. Free on-site parking is provided. Staff extremely helpful. Saintes is a lovely town with plenty of history and some good shopping. You'll be spoilt for choice of the many restaurants, bistros and cafes.

Great location for the medieval town. A good restaurant attached, which was great for us as it was raining. Not far from other eateries and a bread shop.Nice room, with a great shower. Free parking was a bonus.

We were told there had been a mistake with the price of our booking and we owed another 10€, as we had only been charged for 1 person. We said the booking had been paid for and we weren't paying any more. They blamed booking.com for the mistake, but accepted the price we paid. Apart from that, everything was fine and I would stay again.

We were so near the Abbaye aux Dames de Saintes that it was possible to have an evening stroll around the abbey and a little stretch along the river Charente. Lovely city with little café's and restaurants. Parking was easy on the premises.

Large room, not far out from the centre of Saintes, with a free car park, at a reasonable price.

Not many electrical sockets in the room, but that is true of many hotels.

The sweet Monsieur was very kind

friendly helpful staff food was excellent would go back again