Great location next to the Opera, old Palace hotel that has kept an old fashioned charm, nice architecture. Rooms are very big, the bar is very cosy, the restaurant looks nice although I did not eat there. Staff at the reception is very nice and helpful.

The bath room would need to be slightly upgraded, but is on par with the hotel style

My primary concern is always the bed. It was very comfortable and large. The fifth floor room was lovely and comfortable. Personnel was very friendly and accommodating. Mostly, it's the experience of stepping back into history that I appreciated. It's a very elegant art deco building with historical furnishings.

Despite the cleanliness and maintenance, it's old. People expecting contemporary standards beware.

Authentic and stylish hotel with decoration from the golden age of Vichy. Very friendly personnel, always ready to serve us and solve any issues. The swimming pool is a great bonus in the heat of summer, and the bar offers a great variety of drinks. The location is simply optimal, right in front of the Opera and Palais de Congres.

The hotel is dated and needs some renovation, everything is functional but barely. Our shower sprayed the entire bathroom, the temperature and water flow were difficult to control. Some rooms were lacking air conditioning which was a problem during the heat wave this summer. We were lucky they could find us other rooms with proper air conditioning. Still a great experience and we would stay there again, mainly because of the friendly service, excellent location and pool.

Location, staff and history of the hotel were excellent.

Rooms would benefit from air-conditioning during the summer months. Very loud klaxons and fireworks used by local council between 20.30 and 22.30 to scare birds from the local park areas.

A lovely place with an old-fashioned vibe. We had a large and comfortable room, with a big bathroom. It is however a little bit frayed at the edges; if you are looking for a modern chrome and glass style this is not the place for you…

This hotel surprised us. It used to be one of the mansions of Vichy so the rooms were big and luxurious. It was right opposite the Opera House and the walkway to the spa and to the riverside park.

Breakfast was excellent, we loved the slightly faded elegance of the hotel, full of atmosphere, and the location was excellent.

Perhaps an extra armchair in the bedroom

Clean, comfortable and well- located hotel. We had a room on the 6th floor with a view south over the river. Staff were very helpful.

Location and old world charm of the hotel and surroundings

bad timing by us to be there when major noisy buidling works are taking place

A lovely old fashioned hotel in the centre of Vichy. The rooms were very big and comfortable. The air conditioning worked better in one of our joining rooms than the other though! Breakfast was good and the staff were very friendly and helpful. Parking was easy outside of the hotel.