room is so good but view not very good because it also not looking at the piazza square. always hot water is ready. but plumbing not very well. sewer smell always on bathroom. location is perfect. breakfast is also good but no writing on meats (ham, chicken, cow, etc) they have a tea machine but they dont make a tea, only boiling water. not enough dishes and glasses for crowded guest.

sewer smell on bathroom, only 4 pieces 0.5lt water but no kettle on the rooms. cable tv not enough for tourism hotel. they have no transportation for guest. maybe add only one car for airport guests. because taxis or bolts not honest for foreign guests.

The place was tidy, comfortable, blankets and towels were changed everyday, gorgeous view from balcony , breakfast was not a 5 star Michelin restaurant, but it was decent, just enough to get your belly full. The most important thing was amazing, amazing and again amazing personnel, they helped with everything , you just need to ask. When asked if we could change a room for another one which is in the tower with better view, answer was - no problem ! Huge applause to a lovely Šorena ( Шорена ) , she is incredible

nothing that i would think of

I stayed for a week and it surprised me how convenient it was! The reviews here are a little too low. The room was a little small but had everything, the bed was very comfortable, the shower was great Decent breakfast, great location, cheap Overall worth the value!

It’s not a 4 star hotel that’s for sure

The location and staff were great. Concerts in the Plaza were a lot fun. Breakfasts were nice too. Staff was helpful.

There is nothing to mention . The room was slightly smaller than expected. But other than that we liked it all.

I love the location, you stay there where they bring the tourist groups. We were a group of 4 friends and ordered a family room. They had EVERYTHING for of us in the room; we didn't have to ask for any additional bathrobes or anything like that.

This is not about the hotel, this is about the poor service in cafeterias at the Piazza itself.

The location is just perfect in the city centre. Nice, clean rooms, good breakfast a lot of restaurants nearby.

The hairdryer didn't work

Absolutely perfect location in the heart of Batumi. Very fast check in even with big group. Great breakfast and comfortable small rooms.

One mistake of getting key card to the already occupied room. Mistakes happen

Very good location.

One day, the elevator was out of order for a few hours, and my room was on the fourth floor. I don't know if this happens more often. Maybe I was just unlucky.

the location was excellent. the breakfast was very good but they never switch up the meals. the rooms are very clean and so is the bathroom. there is an elevator. and a ramp for wheelchairs

the receptionist were very rude when we arrived. the one with short black hair was very rude and not understanding of anything we were saying t. the other three receptionists however were good

Great location in the old town. Lots of shops and restaurants nearby. The room was comfortable for one person. Staff was friendly and helpful.

Hallway carpets need to be replaced as they are quite worn and dirty looking. Breakfast was okay.