Comfortable, chain hotel style, no surprises. Good location, there's a bus stop just outside the hotel or a 15 minute walk to the tram. It's 15 minutes to the center by tram. Good restaurants in the vicinity.

I requested extra pillows in my parent's room, which were not there. When I asked at reception, he told me that the hotel was full, so no extra pillows were available, which is nonsense. The next morning I asked the lady who was there and no problem, so the no extra pillow story was just couldn't be bothered.

Clean and decent sized rooms with the basics. We arrived late in the night, so we really appreciate the 24 hour service. They have limited free parking surrounding the building but for the underground gated parking, they charge €12 extra. The room doesn't have a wardrobe but has 2 space for hanged clothes/coats. The bed is firm, which we liked, with 4 large pillows in all white beddings.

No fridge or kettle, but with 1 free still water and a generic shampoo/body wash (that smells like dishwashing liquid) and hair dryer. Its not absolutely soundproofed, since I can hear outside siren and people walking past our room but slept well either way.

In our Romantische Strasse road trip, this was the best accommodation. There is a Lidl in front of the hotel, and you can get some stuff from there, but unfortunately, there is no fridge in the room. The room and the bathroom were very clean and quite nice.

There would be a fridge in the room as standard. The location is a bit far from the city, but we were on our motorcycle, so it was not a problem to go to the city center. Also, there is a tram, I think 10 minutes away by walk, which takes you directly to the city center.

Rooms were decently sized, bathrooms, perfect. Excellent beds, shower, breakfast. Parking in front of the hotel if lucky. If not, a few dozens yards away, so no biggie. Perfectly easy and close connection to the autobahn. Staff very accommodating and nice, especially the young lady in day shift and one of the guys during night shift. I would definitely return.

The bathroom ventilator never shuts down and can be noisy. Also noisy is the A/C but not efficient at all, it doesnt cool the room at all. Luckily, Augsburg never gets really hot and nights are cool enough. There may be some constant annoying noises coming from various electronuc systems. I used earplugs from the second night on and all noise related problems vanished.

late night checkin done in under 30 seconds by tall friendly man... luxury bed and bedding allowed me to sleep for 10 hours! Hot shower and silence. I also like that a nice man who was photographing cars that were parked overnight and organizing their towing, told me that if I parked overnight in the parking opposite the hotel which is for the electronics shop then my van would be towed away and the fine is about 500 euros. Guests please consider protesting by never buying anything from that chain of electronics shop... it is pure commercial piracy as the warning sign is tiny...and the carpark in previous years has been more than big enough to handle the small overflow from the hotel... parker beware!

Some english language channels not working like DW english and CNN were not working... Also there are no english language movie or entertainment channels... we need more than just the news spews guys... especially the lying BBC yuk!! Couldn't have hot coffee in the morning as reception staff have no way to heat up the half-warm coffee that comes out of the automatic coffee machine apparently... this is what happens when everything becomes automatized... the customer has to accept below average quality... apparently...

As always an excellent sleep on the luxury bedding. Very friendly young woman at reception gave me some tips for eating out. Smiling and enthusiastic! what a great pick for a receptionist...

Having the cleaning guy who looks like an extra from Midnight Express knock on my door at 11H55 to let me know it was nearly time to checkout... Having a hysterical woman cleaner who was aggressive and rude knock again at the door at 12pm to tell me the same thing... I guess i was on the first floor to be cleaned that day? Coffee machine at reception only makes expensive half warm coffees More english language tv channels needed PLEASE

fast easy checkin and fast easy business invoice given upon request. Bathroom is well thought out with very hot water and good pressure and heat adjustments possible... room is big with desk and bedside luggage area and television with some english channels... more english language channels would be great PLEASE..the best part is that the bed and pillow and covers are so luxurious and allow a deep and luxury sleep. Price is good for same day and last minute bookings...

PLEASE buy a coffee machine at the front desk that makes hot coffees.... i get it served half warm every time i checkout at 12pm ... Cafe latte or other milk coffees from that machine are not hot and that is a great disappointment every time because they are not cheap and they are not satisfying... maybe the coffees across the road at the bio markt are better...

We had a very positive experience at this hotel. The check-in process was smooth, and the staff at the front desk were very friendly and helpful. The room was clean, tidy, and quiet, which allowed for a good rest. The Wi-Fi connection was also strong and fast, which was appreciated. Overall, it was a very comfortable and pleasant stay. We would happily return here on our next visit.

The hotel was pretty good with friendly staff. It has soundproof windows, no issue with noise. The WiFi was great. Breakfast has good selection even for a gluten free person like myself (I just brought my gf bread). There are parking spaces on street level.

No fridge in the room. Limited parking spaces on street level and parking in the garage is 12€ per night.

It was ok & a good value for your money. There is a large grocery store, deli/bakery & coffee shop & liquor store across the street. The staff was courteous.

The location was not convenient within walking distance to many restaurants or shops. You would need to drive & the parking would be a challenge.