Hotel is in walking distance to central station. Staff are very friendly and speak good English. Melvin from the reception team who checked me in on arrival was very professional, and helpful with any questions I had about local area, restaurants etc. A good buffet breakfast available for additional charge.

I did find my bedroom very dark. There wasn’t enough lighting in the room, and the lights that were there, were just not bright enough, which meant I couldn’t read a book in the evening. The bathroom was lovely, but the shower was spoilt by a curtain that was fitted too far into the cubicle, meaning it constantly touched you whilst showering. I can’t remember the last time I had a shower with a curtain in a 4 star hotel. I did raise my concerns about both of these issues during my stay.

Easy to reach the hotel and very pleasant staff at the reception. I liked the windows and the possibility to stand and see the street and see the museum nearby, it's close to the main attractions ion the center.

The paid bottle of water. There was no complementary water. Not a fan of the shower gel personally. I would prefer a soap option for hands. Smell of sewage at the reception and entrance.

The location was fantastic to get into the city centre, just on the edge with about a 5 minute walk.

Due to the renovations we were not informed about until the day before our trip. Very noisy and loss of power, key cards to rooms had to be reset due to this. Also not clear on the booking, but no coffee facilities in all the rooms which is standard in most hotels which shocked me.

The staff and breakfast were top notch. The pool and spa excellent. Location was great. Parking available on site. Shower was good.

The bed. The sheets came out every night. You couldn't put the 2 mattresses together as they were different heights and moved; so you slipped in between them. Two of the main lights didnt work.

Great location, right behind main shopping street, facing a park. Close to our favorite restaurant and shops. Also a few minutes walk to HbF/Flixbus Station.

I guess the hotel is renovating just in time, as I feel the decor is a bit dated in parts of the hotel. I'll go back after the summer to see how the renovation has turned out. Swimming Pool is very tiny (for grown-ups).

The room was perfectly furnished and big, the underground car park was small but OK. About 500 meters to the train station and about 500 meters to the shopping arcade if you want it. If I work in this area again I will try to book this exact hotel again.

Perfect location for a visit to the Lehmbruck museum and also not far from MKM Museum Küppersmühle Renovated summer 2024 Friendly staff Parking available (although limited)

Don't expect a very romantic hotel, just a very decent and well located hotel near a park around the Lehmbruck museum

This was our 2nd stay at Hotel Plaza. The receptionist was friendly as ever. We ordered Italian from the restaurant just a few minutes away and settled in for a nice evening. We asked for a quiet room and actually was given the same room we stayed in previously! Thumbs up!!

The pillows were a bit too soft, but this is naturally a personal preference. There was a couple that argued well past midnight which made it a bit difficult to sleep, but this is not the hotel's fault.

The location is great as the hotel is close to the city centre. The breakfast buffet is really good and worth the money. The room is spacious and comfortable, the staff friendly and helpful. We would highly recommend this hotel.

The underground car park could be better organised as it is currently not possible to make a reservation.

The staff were very accommodating and our room was very clean. We also had the benefit of secure underground parking.

There was building work going on when we got there on one particular floor so we asked to move and they were happy to move us elsewhere.