We loved the location and found transport into the city centre cheap, reliable, convenient and easy. Our room was spacious, comfotable , spotlessly clean and beautifully decorated. It was lovely to have two comfortable arm chairs to relax in and a desk to sit at and plan our next day's itinerary. The bathroom was very well equipped and clean. We loved the location and breakfast was excellent. A wide choice of beautifully prepared food. The only caveat would be that the coffee was mediocre. Overall outstanding in every respect.

As mentioned previousl, the coffee served at breakfast did not match the outstanding food.

The hotel impresses with its exterior and interior design. The rooms are relatively large. It would probably be interesting to spend more time in the hotel premises. The hotel is relatively easy to reach by public transport S-Bahn and bus, even at night.

The room is poorly ventilated, there is no access of fresh air from outside. The shower has a very weak pressure and strange adjustment. Finally, the mattresses on the bed were very disappointing: I fell into the mattress like in an old bed. Maybe this is to some people's liking, but I definitely do not.

Beautiful hotel where staff is very friendly and helpful with any requests. The hotel bar employees know their job well and were able to recommend drinks and introduce to more local liquors. Breakfast had many options and everything seemed very fresh and well thought through.

On booking.com it was said that our room would have a bath tub, which was the main reason why we booked a bigger room, however, there was no bath tub. While breakfast was big, it would have been nice to have some sweet cakes as an option.

Great location Beatutiful hotel - architecture, interios, exteriors, really beautiful Great food in restaurant Great bar with great selection of drinks Free wifi Free parking Big...no big...HUGE rooms Radio in bathroom Very comfy beds Soundproof windows

Only two reasons why I decided not award this hotel with Nr. 10 is - the price for room during EURO2024 (logically is boosted) + the price for breakfast in comparison value for money (last week in Leipzig similar breakfast for half the price). But anyways - this hotel is beautiful and great, definitely recommend to stay! Next time my Nr. 1 selection for sure!

The lifts were really fast - rare in hotels, and a great time-saver. The unique engineering architecture was constantly stimulating. The staff were exceptionally helpful, above and beyond our expectations.

The refrigerator in our room was barely cold enough for my wife's medicines to be kept safely. While the mattresses were superb, the pillows were far too soft.

this is my second stay at the hotel. out of the Hussle and bustle of the trade show i was attending and not marking up prices when the show is on. this place is great were indusial meets modem. as the hotel was busy we were upgraded to a suite. which was nice and roomie. what also fills you with joy is when your taxi driver announces this is one of the best hotels in Hamburg. we will be back in 2 years time for the next show.

every thing was perfect there is nothing i didn't like about the hotel

The hotel design is definitely something that made the most impression on me and is the reason why I chose it. The rooms are spacious and comfortable. The breakfast was delicious. We were staying here for the New Year's weekend and we were able to have dinner without prior reservation. Plus the bar party turned out to be surprisingly fun. The location is good, it's only a short walk from the station and in a nice and peaceful part of the city.

There was a booking mistake and we were only booked for one day of breakfast instead of two. That was a little disappointing but not that big a deal. The description states that we were supposed to have bathrobes and slippers in our room, which were nowhere to be found. Lastly, the hotel is clean but I feel like the cleanliness could be upgraded to the next level as I noticed dust in the room even though we had housekeeping every day.

Polite staff, decently-sized room, very clean with a personal touch. Cozy lounge spaces. Very modern feel and located close to a very cool neighborhood.

Unfortunately, you always hear when people in the next room have a conversation. This was quite surprising as the hotel doesn't initially give the impression that the soundproofing is that bad.

It is very lovely to be there in such a beautiful hotel! It is very nicely made, includes a spa area and a few entertaining options such as a billiard and an in-house restaurant. The location is very easy to reach and the Ottensen neighbourhood offers a vibrant atmosphere.

One thing that cause us a discomfort was the bar offering of cocktails which of course started at a price point of €12 and included primarily big pieces of ice. Not that I would expect a gimlet in a milk shake size of a cup, but the icebergs in out glasses were both, way to expensive and very inconveniently in the way of drink consumption.

The hotel is easily reachable by car and public transport (which you should use to get around Hamburg). The rooms are spacious and look lovely. There is no obvious wear and tear and the bathroom and shower were just as spacious as the room. The bed was very comfortable and big. The hotel staff were all friendly. The bar has a really good selection and the female bartender knows her stuff. Scotch is served correctly with water and chocolate.

There is nothing to note here. The only gripe would be with the public transport and how you can pay for tickets (cash only, unless you find a Deutsche Bahn ticket machine). All other avenues require either a contract with the HVV or at the very least a SEPA bank account and an app. But this is nothing the hotel is responsible for.