If you're looking for the perfect place to stay in Heidelberg, I can’t recommend Hotel & Gasthaus Backmulde enough! My daughter, who is studying at the University of Heidelberg, suggested this hotel since it was just around the corner from where she lives—and it couldn’t have been in a better location. We were able to meet up with her daily and easily explore the charming town on foot. From the moment we arrived, the friendly staff made us feel welcome. They were incredibly helpful, answering all our questions, offering great suggestions, and even providing a handy map that made navigating the city a breeze. The housekeeping service was impeccable, refreshing our room and towels daily—a true treat! I especially appreciated the ability to open the windows to let in a lovely breeze and enjoy the fresh air. It’s those little touches that make a stay memorable. Hotel & Gasthaus Backmulde truly felt like a home away from home. With its excellent location, outstanding service, and warm atmosphere, it’s an ideal choice for anyone visiting Heidelberg. We can’t wait to come back!

I can't think of anything that would have made our stay any better.

The location was perfect an the hotel was beautiful. Rooms were large, shower was hot and pressure excellent., very clean! Staff was very nice.

I don't normally check out physically from a room but when I left I was told I didnt pay.. It was reserved with my card but they don't automatically charge it. It was a little bit confusing. and a little bit of a language issue. but all was handled and it didn't make my rating go down. It was just a little confusing at the end.

Really excellent traditional hotel for quiet, amenities and comfort. Fantastic location for river and Altstadt - 1 min walk to longest pedestrian street in Germany filled with history. Friendly and super helpful staff. Food choice great both for breakfast and high quality German dining in the evening. Well worth getting the Heidelberg Card for travel.,museums and Castle.

The hotel's location is very central in a courtyard off a small street which is right in the heart of the historic old town district. Everywhere in the Altstadt is with 10 minutes walk. Staff were very friendly and helpful. Room was spotlessly clean, was comfortable and well located. Daily breakfast was offered from 7am to 11am and provided an excellent selection of food and drink including cooked items to order.

The WiFi was free but throughout the three days was very poor in our room, a room which was close to the hotel reception. The signal was weak and frequently the WiFi cut out, sometimes then not even being detected by our iPhones and iPad. Perhaps a review of internet provision if necessary and certainly a focus on providing a better extension of WiFi facilities with an up to date mesh system should be considered. It would certainly be appreciated by clients. It's a pity that this aspect was weak as otherwise this is a superb hotel.

Great location in Heidelberg old town. Super comfy room with excellent A/C. Good breakfast, super helpful staff. Everything worked great

Fabulous location, very nice accommodations and wonderful staff. The included breakfast offered a nice variety of items. We lived how close it was to the main shopping area and restaurants. Excellent value, comfortable - I was traveling with my adult son, so greatly appreciated the option of having separate beds - and extremely clean. We would definitely stay here again in the future.

The location was perfect, with quick access to the hauptstraße and the Riverside. Although the breakfast at the hotel was not a huge spread, it was tasty and good. Besides, the staff were very friendly.

Although the hotel had an elevator, there were still a lot of stairs. Due to this reason, it was difficult to lug around the kinderwagon each time.

The property is in the middle of everything you’d want to see or do in Heidelberg Altstadt. The rooms were clean and quiet, the breakfast was delicious and the staff was amazing in every way. Our special requests for extra pillows and early check in were accommodated easily.

The only thing I regret is not being able to stay longer.

The location, you are right in the middle of Alt Stadt❣️. R The room very! Clean and housekeeping shows initiative. Pretty quiet. The service is outstanding and the breakfast is good. Eggs are made to order. Make sure to dine in the restaurant, the food is amazing!

The bed good use an upgrade but not uncomfortable

We booked this hotel at the last minute due to the weather being so hot and the hotel we'd booked didn't have air con. It was a fantastic decision. The airconditioner worked extremely well and we were so cool and comfortable. The breakfast was great and the location could not have been better!! We had great views from our windows too so bonus. The room was large and modern and bathroom great.