The bed was huge and very comfortable, and the shower was hot. The room was spacious, and everything was clean. The central station is 10 or 15 minutes walk away, or a very short subway trip. I don't generally avail of daily housekeeping when I am on holidays anyway, but I thought it was clever the way the hotel offers vouchers to redeem at the bar for those content not to have towels refreshed daily, etc. It's win-win in terms of reducing workloads on housekeeping staff and offering customers something they might prefer. The staff were fantastic and I would have to single out Frau Gashke at the reception, who was very helpful, kind and patient. Thank you!!

Personally, I didn't think the neighbourhood had much to offer beyond a rock bar around the corner - that's not to say the Ramada wasn't excellent though. The hotel is probably better suited for business travellers rather than sight seers looking to stroll around.

i liked the roosm because they were big and comfortable. i really enjoyed the breakfasft whihc was a very large buffet and the eating times are quite large then i really appreciated the friendlyness of the staff and this everywhere : at the reception, at the breakfast buffet and even the room-cleaning staff. the hotel is located in a goof neighborhood and the centre of the city is really easy to go to by foot .....

nothing, everything was fine

The room was spacy and the bed very comfortable. There was a bottle of water and a pod coffee maker in the room and the option to order room service or eat in the restaurant. The bathroom had a large shower and amenities.

The hotel is next to a major road, in the north-east of the city centre, near the Rathaus Platz tram and bus station. This area is not very nice but it is only a 10-minute walk away from the pedestrianised areas of Essen.

The room was incredible as was the view. the staff were amazing especially boris and all his colleagues! They were super friendly and eager to help with anything i needed. I was there for medical treatment and at times very very sick and they were so thoughtful and helpful, i appreciated it immensely! They also are currently storing my luggage in their storage room before i return there. The bar staff and food stuff were great too, as was the quality of the foods and drinks! I would recommend this place to anyone!!

nothing

The hotel room was very clean and had everything we might need for one night. Especially appreciated was the AC in the room since the temperature outside was so high.

There's one vending machine in the reception/waiting area. Unfortunately it doesn't take cards, only cash. The hotel reception is prepared and is willing to exchange the bills for some coins if needed. Something to keep in mind if you need some snacks in the evening. Otherwise no issues.

Very clean, comfortable room with armchair, desk and coffee machine. Good, varied buffet breakfast. Helpful staff, who allowed me to print out several train tickets when I needed to process a reclaim. Not far from central Essen sights like cathedral and former synagogue. Tram station a couple of minutes' walk away with direct trams to Zeche Zollverein. Good value, at least in winter.

A bit isolated from the main city centre by a wide, busy road; it's a bit of a performance to get to it on foot.

The room was very clean. Very comfortabel bed, clean towels, coffee machine, tv in the room, view to the patio. The breakfast was very very good, with lots of varieties. The personal of the hotel is nice and welcoming, smiling. It felt like they care about you and try to help anytime you need. Small details like products to clean shoes, laundry bag and you can have your clothes washed if needed. Underground parking. Proximity to the city centre and shops/restaurants.

The room was spacious and clean, as well as the bathroom. Breakfast was also good. The hotel is located near the city center, but it was very quiet during the night. With two small children, one of us had to sleep on the couch that was squeaky and not very comfortable, but the main bed was great. 👍

Except the the couch that was not very comfortable, everything else was really good.

I love the staff. They are so friendly. As a solo traveller I can appreciate a small conversation and they are so helpful. Also the restaurant offers a great selection of healthy and delicious food and is comfortable to sit at as a table of one. It's my favourite place to stay when I travel to Essen for Business.

Nice room - very comfortable bed and manually adjustable heating. Good sized bathroom with a full-size bath and shower over. Free bottle of water/tea/coffee in room - which is always a nice touch.

Some of the furnishings/furniture was slightly past it’s best - marks/scuffs on the desk/console table and wobbly/broken leg on coffee table.