Very quiet, comfy and clean room! The food served for dinner is really really good, we can highly recommend it, the ingredients are sourced locally and the quality is excelent. If you wager wether to eat somewhere else or at the hotel, definetly consider the hotel! Breakfast is tasty as well, there is a great collection of different high quality breads and bread rolls.

We loved the location in Schwangau and the use of free bikes. There are so many bike paths and they are easy to follow. The room was very clean, the food excellent, and the woman who checked us in was delightful and made us feel so welcome after a very long journey and very little sleep!

Seemed the price we paid on Booking.com was higher than published rates after we paid.

Breakfast was very good, room very comfortable. We needed to cancel our last three days of our booking and the receptionist was excellent in arranging this for us. We tried in vein for two days to contact Booking.com and if it was not for the receptionist contacting them direct, we would not have been able to get the refund. Therefore full marks and appreciation to the staff, but Booking.com was not available and therefore hopeless to deal with.

Could not contact Booking.com to cancel our last three days of the booking. Web site said there was a 700 euro charge to chancel but motel said there was no charge payable to them. Therefore who was going to receive the 700 euro payment??? Very poor service on Booking.com part, but luckily the receptionist contacted them direct and sorted it out. Booking.com could not be contacted, so very disappointed in their booking service.

The hotel is situated in a quiet village which is very close to nearby castle attractions and there are many places to go for a walk or by bicycle. The hotel staff were very nice, breakfast was good and the stay was a pleasant one. We also greatly appreciated the fact that the hotel also offered gluten free bread and snack upon request during breakfast.

A small suggestion would be perhaps for some cakes and hot items to be added to the breakfast selection.

Breakfast was good. Location was excellent. The interior carved finishes were beautiful.

We missed having a coffee set up in the room. As it was warm outside and there is no A/C it would have been easier to sleep if there was a fan.

Very nice, clean and modern room. We stayed at the annex and had a great view to the castles right from our balcony. You can reach the castle base (where the buses and horse coaches leave) by a modest hike or a 5 minute drive. Very easy. Friendly staff. Breakfast was ok.

The location was great, room was clean and nice, it was very hot and no aircon or fan. We slept with windows open and it cooled down during the night. Good breakfast

No fans or aircon

A lovely hotel in a very scenic area. Free car park. The food was excellent, as well as the staff and facilities. We had a furnished balcony.

Nothing. We would have appreciated air conditioning as it was very hot.

Excellent position in Schwangau about 25 minutes walk from Forggensee and from the hill that leads up to Neuschwanstein. The most lovely hotel with super friendly staff ,fabulous spacious rooms and wonderful food. Absolutely loved everything about it.

Nothing. We could not fault it.

The hotel has great location, even if you missed your buss to castles, it’s 41min from Neuschwanstein castle and 20 min from the last bus station prior to the castles. The room was clean and had everything I needed.