It’s easy to get to the hotel from the airport, just tell the taxi drivers the hotel name and they’ll know. Ride was 30€. You can also order taxi at the reception for a specific time during your departure, same price. You can extend your checkout if needed. The beach is roughly 4 minutes walk from the hotel, asphalt road (no hills or steps). Room was well air conditioned, we had a very large balcony, our room was the very end of the hallway, so our balcony was L shaped (big plus). Room service in the hotel is daily. Breakfast was nice (buffet). During breakfast there may be cats visiting to say hi, during dinner we had free fruits and shots of raki. The staff were always smiling, and they were very kind, very welcoming atmosphere, we felt welcome as well. Thank you for the time we could’ve spent at your hotel. We have enjoyed Crete to the fullest.

Shower was a bit small, I’m 185cm and if I were a bit taller I’d have to bend my neck, but I know in Greece there are smaller bathrooms overall so we didn’t mind. We didn’t have our towels/sheets changed during our stay (1 week), only once day before we were about to leave.

Excellent stuff and really good restaurant in there, good location, not so noisy and not do far from Heraklion, bus stop is just straight near hotel And on the reception they advised us really good car rental for good price =) We would really recommend it 👍🏻

The room is not so big and we have no window in there, only balcony We had a breakfast for our stay, but on the last day we were leaving in the night and asked for a breakfast to take, but on Crete it is forbidden to take breakfast like that due to health reasons

Good hotel and good room. The staff was nice and the check in and out went smoothly. We really liked the breakfast. Perhaps somewhat basic style, but still a good place to stay. And the hotel has its own car park which was great.

We were happy with our stay. Perhaps the view from the balcony to an abandoned yard was a bit boring, but that's hardly a reason to complain. We weren't planning on spending our holiday on balconies anyway :D

The location just perfect. The bus stop to get to the city center (Iraklio) and the airport (bus No.1) just in front of the hotel and to come to hotel from the airport and city center as well (bus No.6). The breakfast was the same every morning but enough to choose from. The guests have a 10% discount in the hotel restaurant Maxim which offers a really big choice of food (very tasty and big portions) and drinks, perfect sevice. There's a swimming pool and free sun-beds. And a big plus - we could sign-in a couple of hours earlier as the room was ready. The girl at the reception is very helpful. There's a balcony with a table and two chairs. There's a fridge and an electric kettle in the room.

Bed linen and towels are quite worn. The children at the swimming pool misbehaved (jumped and dived into the water, long-haired girls were not wearing pony-tails or water hats, though the rules require it), so if you hope to have a quiet time at the swimming-pool, it can be problemtic (not always, of course). The conditioning is just above the bed which is not very pleasant at night, so we had to sleep with the open balcony door and woke up bitten by mosquitoes ;)

Extremely helpful and kind staff, from the day I booked my stay there was always someone to answer my questions quickly and help me with any problems I had. We got a bigger room than I thought, there was a mini kitchen, really comfortable beds and the whole space was clean. Breakfast was tasty and had many things to choose from including vegetarian options which varied day to day. I really enjoyed my stay there I regret that it was so short, I highly recommend this place.

I have no complaints to my stay at the Castro hotel. Maybe only breakfasts had less variety than in other hotels I stayed, but nevertheless I think it was great.

Very friendly staff, clean, the room had everything what we need, confortable beds.

If you ghet the room inside the yard where is the parking pleace or sweeming pool during the night is very, very quiet, but we got the room from the main street, we had a lot of noise from the cars and truks durring the night (just this was the “big” minus, in rest I don’t have anny complain)

the location is excellent for those like me who have decided to have a holiday near the sea... the hotel is 15 minutes by bus from the center and an hour by bus from the airport. Very good bus service, bus goes every 10 min. Near the hotel there are beautiful beaches and lots of shops, bars, restaurants and car rentals. Excellent breakfast. Excellent Maxim restaurant with very friendly staff

This is a good hotel for the money! Very convenient location, close to shops, bars, a club and good beaches, children's rooms. The city center is 20 minutes by bus, the beach is 8 minutes on foot. You can get to the airport by bus in 50 minutes and get off right next to the hotel. Friendly staff, daily room cleaning, varied breakfast. The pool is clean. I liked it very much, I would come again)

Small shower cubicle

The breakfast was really nice. Different kind of food every day

I really enjoyed our stay and the staff was absolutely lovely.They swapped our rooms to be able to stay next door to my parents and were very helpful and friendly. Hotel was clean, well equipped, good food in the restaurant, close to the beach, supermarket, bus station etc. They have swings and a small treehouse for kids entertainment. All round, would be gladly back again.