The location is great. The breakfast is excellent. They are magnificent with a Greek classic welcome.

I think there were bedbugs in room 517 on the first night. The bugs bit my back and it was swollen. We told the hotel and the staff immediately gave us some medicine and cream and changed our room. This was great. They intervened very quickly. We hope that new guests will not encounter something like this again. The hotel said that they had already done the pest control immediately. Although we stayed in room 517 with acropolis view on the first night, we had to change our room because of the bugs and we had to stay in a room with a dining room view on the second night. We should have stayed in a room with acropolis view. because our payment was for acropolis view. I hope the next guests will be more careful.

The central location is a huge bonus, all the main tourist sites are a 10-15min walk away. The main bus and underground train stops are just a 3min walk away too. Even though my room didn't have a balcony, the 2 big windows provided ample light. The bed is extremely comfortable and one of the best mattresses I've come across in a city centre hotel. The room was spacious with a few different seating areas. The rooftop restaurant and bar is a big selling point too. From the quality of the food to the amazing cocktails and the friendly staff, I just loved it. The buffet breakfast also offered so much choice. A little note to the cleaning staff too; no matter what time of day i left my room, they always ensured they had it cleaned before my return, thank you!

The temperature of the water in the shower tended to vary during showers, but never to extremes. Just a tiny thing really!

We loved this hotel. We booked the deluxe room with a hammam and balcony view ten months in advance to get an excellent price. We had a very ample-sized balcony with a view of the Acropolis (and not just a small snippet kind of view). It overlooks the city, which you are in the heart of. The hotel is at the center of a pedestrian mall, and you can step right out to the shops and go exploring most places on foot. Breakfast was a wonderful buffet with many choices. The staff were very friendly and helpful. The view from breakfast allows you to see the Acropolis from many of the tables/chairs. We also used the spa on site and got a massage and those ladies were very sweet as well. We had to leave early the last day, and they called a taxi for us and packed us off with breakfast in a box. The shower had a hammam in it (like a steam room) with a whole entire room, misted glass doors. We did not use it, but the shower room itself had a rainwater head and jets coming out the side with seats inside! We definitely loved the shower. Everything was clean and comfortable. There is nothing bad to say about Elia Ermou Hotel. When we return, we will definitely stay here again.

We loved everything! It's not a problem, but just a heads up that you can not put toilet paper in the toilet. I imagine that is the same for some other countries/places, but just to note. We got the hang of it haha

The location of this hotel was excellent. Right in the city centre, central shopping district and easy walking distance to all the main sights. Spoilt for choice of cafes bars and restaurant all an easy stroll from the hotel. The room itself was comfortable, clean and quiet - just what you need after a long-haul flight. I was staying with my 19 year old son so we had the sofa made into a bed which did take up some room. It was very comfortable to sleep on for him though. The hotel restaurant has a view that is out of this world - easy one of the best in Athens. The staff were friendly and attentive and the breakfast itself was fresh with plenty of choice. Would highly recommend.

Some very minor feedback. Coffee in room was sub-par. Most hotels nowadays provide coffee pod machine and real milk - especially since there was a fridge to keep it in. The eggs one mornign were cold which was not nice but hinestly I'm just being picky - we thouroughly enjoyed our stay and would love to be back one day.

The location...the room...veeery comfy bed...fantastic shower and pressure...the robes were excellent...thank you for the slippers.. great quality of pillows and towels, the body lotion...the breakfast buffet selection was great and the view of terrace restaurant a dream. Thankyou.

All was very good..the hotel is very good. I will add.some small constructive details to help make it 100%: 1) there was no Netflix access (with my user) or any other app......not even youtube. 2) Also very bad light for reading in bed. (There was a very bright light on the hotel window sill...outside our window...on all night...not sure why or what was the purpose...). Please put some capers with the salmon in bkfast buffet...and if ladies in a room, please leave 2 bath towels-one for hair...thankyou.

Very comfortable hotel directly in the city centre. We occupied a spacious family room as a couple an had a very relaxed stay. Everything being at a 15 min walk's distance (including the south slope entrance to Akropolis), it was convenient to return to the hotel for relaxing during the day and cooling down from.the 34° C outside. The room had a very nice shower. It looked onto the busy Emou shopping street, but still our 3rd floor room was very quiet at night. The breakfast buffet was opulent, the service in the rooftop restaurant and breakfast hall immaculate. The view of Akropolis from the rooftop was amazing. Leaving our luggage until departure was easy, and we had a late checkout just before 11 a.m.

We had a slight discussion with the front desk staff who would first refuse to receive a parcel addressed to us by the host of our preceding hotel, which contained our forgotten ebook reader. However, after considerable discussion, they fortunately changed their mind. Would have expected slightly more customer-oriented behaviour from the beginning.

We had a lovely stay at this hotel, which is perfectly located right in the heart of Athens. It’s within walking distance of many major attractions, restaurants, and shops. The rooftop restaurant and café were definite highlights—amazing views and a great atmosphere to relax, especially in the evening. The staff was incredibly friendly and helpful throughout our stay, always ready with recommendations or assistance. Breakfast was also very good, with a nice variety of options to start the day. Our room was spacious, clean, and comfortable, which made our stay even more enjoyable. The only downsides were the very slow elevator, which could be a bit frustrating at times, and the lobby, which is quite small and can feel crowded. However, these were minor issues in an otherwise excellent experience. I would definitely recommend this hotel to anyone visiting Athens!

Love the. Location.

Had major issues with the shower to the point where our room flooded some. When using the shower, apparently, then they were caught around the bottom.Therefore the water ran into the bedroom area. We contacted them right away.They came up. And apologized as we were cleaning up with our best house the floor. When we first checked in the shower head was dripping and we did talk to them about that to make sure everything was okay and told it was fine. They told us they could move us , but there were no rooms and that was the extent of how they handled it.

This was our second visit to this hotel. We highly recommend it. The hotel is located in one of the best locations in Athens, near Ermou Street, very close to Syntagama Square. All the facilities in the hotel are very good. The room with the jacuzzi is very big and comfortable. All the hotel employees are very kind and welcoming, always making their most efforts to provide the best service and make you feel good. The breakfast is good, the view on the rooftop is great.

The counter where the sink is based on, on the jacuzzi room was a little too low. The AC was set to fan or automatic(beginning of Nov.). It would have been better if there was a possibility to change to "cold" option. It could have been better if there were additional lights in the room.

Hotel Elia Ermou Athens My hotel is always and always in the beautiful and glamorous Athens. A hotel that sits on one side on the main Hermou avenue, bustling with shops, cafes and more, and on the other side faces the amazingly beautiful Acropolis. The rooms are large, comfortable and charming with a good shower and a bed with the best mattress. The most abundant breakfast I know that you come for breakfast and you just can't get up from the abundance of beauty with lots of flavors. The hotel employees in all their roles from small to large are always ready and willing to help with anything and everything. And on top of all this goodness stands guard a sweet, talented, smart and beautiful girl Maria Filippidi who sees every little detail and arranges so that the hotel guests leave smiling and satisfied. We come to Athens and its surroundings and always end up returning to this extraordinary hotel. Don't think twice, just book and come if you really want to enjoy yourself.