This was the best all inclusive hotel we have ever stayed in. That staff were amazing and helpful. Especially Mirto who worked at one of the bars, such a lovely woman and was amazing with our 3 year old son. She definitely made the holiday what it was for us. Plenty of different options for food with 2 separate restaurants to change things up aswell as the main buffet. The water park was amazing also plenty for our 3 year old to do with some bigger slides for the older kids (and the parents 😉) to enjoy.

Honestly I couldn't fault it. We never go back to the same place twice as we like to see different parts of the world but we are going to try and go back here next year aswell as a new holiday.

I had a great stay! The facilities were well maintained, and the bed was very comfortable. I was pleasantly surprised by the quality of the food—far better than I expected from an all-inclusive. There were plenty of fun activities available throughout the day, and the staff were consistently friendly and helpful. Overall, a very enjoyable experience and excellent value for money.

The kids' club could have a bit more variety and engagement. Also, the heated pool, advertised as such, was only 28°C, which didn’t feel warm enough, especially since the other pools were too cold to use comfortably.

The staff was super friendly and professional. The food has a large variety to choose with different options everyday in main restaurant. Every single dish was super fresh and well prepared. The night life also varies from traditional greek dance to a group dance, from a small concert to a mini disco. The seating area around the stage was always full every night before the show starts at 9pm. You will never get bored through a full week of stay. I was invited to a group dance one night and that was the highlight of my stay. The great experience not only came from the fabulous food, fantastic view, extreme comfort, but also from the lively culture and the lovely people.

Nothing. I wish I can stay longer in this resort.

I honestly loved everything about our stay! What stood out the most was the incredibly warm and genuinely friendly staff 🙏🏻 The food was absolutely delicious and offered great variety — from Greek classics and traditional dishes to family favourites like pizza, chips, burgers, and plenty of ice cream. Our 4-year-old was in heaven! The pools and splash park were fantastic too. You won’t regret booking this hotel!

Nothing

Facilities were clean and lovely. Main food hall is huge and there is space for everyone

- should have at least one more big playground - kids pool was super cold. Even sea seemed warmer - kids club activities are just painting. Expected something more interesting - after mini disko once adult entertainment starts, then someone should clear the floor from all the kids. I find it disrespectful to artist and audiance that there are 3-5 kids that keep running around the artist - should improve Mocktails. They are quite simple

Yes, the swimming pool, the blue private beach, and the exceptional animators

Nop

The main building was great, new and clean, modern. We had booked 4 rooms, inclusive one in the annex building which we thought would be in the next building but it was isolated and across the street, so not that great given you had to walk up and down for changing cloths under the sun. It was a main road as well that one had to cross so not great as many cars drive by day time. We asked the hotel if you could change the room and stay with the rest of the family but we’re told the hotel was fully booked. So apart from this everything else was great, very nice food, very clean facilities, modern and impressive design, felt very safe even walking at night around the hotel complex. The entertainment was good, too. There were nice coffee and bar areas near the beach which we found later during our stay and the coffee was much better than in the main restaurant. Asian restaurant was great, we tried twice and were pleased.

There should be more information on the building marked as annex so that guests have appropriate expectations. The beach was not that impressive. The hotel could improve the beach area by investing some money and cleaning the bottom of the sea near the beach, it was very dirty and unpleasant to go in. We spent a lot of time in the swimming pool outside. The sea most of the time was choppy making it hard to swim. Next to the hotel there was a better beach, not belonging to the hotel but we spent some time in there.

Staff were very friendly and lots of fun. Facilities were great. Buffet was amazing, lots of options and changed each day.

Great for kids but its constant kid shows at the main pool and then the adult pool was very quiet, could've used some more music and atmosphere at the adult pool for those without kids.

The hotel is everything it says it is. We were spending time with our kid and every day or our stay was as good as it possibly could be. The food was delicious and though most of the dishes were repeating from day to day, there were plenty of different ones everyday. We were not expecting it, but there was a lot of seafood. The weather was pretty chilly during our stay, but during these days we were allowed to swim in the closed pool with our kid (which is normally forbidden). We had very little troubles but every time one occurred it was addressed quickly and neatly by the staff. Also, nearly anyone from the hotel's staff spoke good English, so expect no troubles in communication.

Nothing to mention, really.

Easy to get to Heraklion downtown (bus stop in front of the hotel), very good spa and gym, cleanness in the whole hotel, good variety of food, variety of tours and daily trips, good entertainment options at night. We felt very comfortable at Arina Beach Resort.

At the end of our stay, after a windy day, the beach had lots of seaweeds at the shore making it impossible to enter the water. There was a mistake in our booking and we had to change rooms on our second day. However, the team made the best it could to compensate the need to change rooms after our first night. Thank you!