Great location, lovely staff, really clean pool area, handy kids playground, reasonably priced food and drinks, comfortable beds, handy kitchenette.

Charging to store luggage and charging for use of a safe in your room. Both unreasonable in my opinion, I have never experienced this in a hotel before.

Our stay at this hotel was truly exceptional. The hotel is clean, modern, and very welcoming. The staff went above and beyond to make us feel at home, with special mentions to Giannis, Marianna, Ioanna, Giorgos, Katerina, and Alondra for their outstanding service. The food was delicious, and the events organized by the hotel were enjoyable. The location is ideal, being close to both the old town and the beach. We initially planned to stay for three nights but loved it so much that we extended our stay to a full week. Overall, it's a lovely hotel with a great atmosphere, and we highly recommend it.

Honestly, no significant negatives come to mind. If I'm being picky, it would be nice if the loungers at the beach were free for hotel guests and if drinks during dinner were included, similar to the complimentary juices and water at breakfast.

Great place for families! We had a fantastic experience there. Great staff, really nice pools, good food, perfect location - walking distance to beach, old town. Our kids (5 & 7) loved it, made new friends and had so much fun at the nighttime entertainment. The room was great and had everything we needed for our stay.

Nothing! It was all perfect.

We liked everything :) The location is perfect, near the beach and downtown. The food and the eating area are nice, the staff was very friendly. The pool had heating and there were enough sun-beds. Different entertainments almost every night, but if you don’t want to be part of it, you will not be bothered by it. We had the best time in this hotel :)

The only thing we didn’t like was the fact that you have to buy all drinks, even water (2.20 € a bottle every night) at dinner time. It would be more convenient if water would be included or added to the price of the dinner. Although the service was quick, it was still little bit uncomfortable. And be aware when you rent a car, finding a parking spot every day is a challenge 😀

location was superb hotel and pool was very clean staff very pleasant and helpful

Breakfast could be cold pool times 8am to 6pm ( I would have liked an extra hour either side)

Great location with about 10min walk to old town and few minutes to beachfront. Nice apartment and the pool was lovely and warm. The staff were all lovely. Very friendly and helpful. First time to Crete and will definitely stay here again.

Clean, comfortable and fully equipped room. Excellent location, close to the beach and to the old town centre, still quiet.

No parking provided and is really hard to find a parking space close to the hotel. However, the is the municipal parking at the port area close to the hotel at a reasonable price.

The hotel is located 3 min walk from the beach. The Old town is in close access by foot. Breakfasts and dinners are fabulous, very tasty and divers over the stay. Rooms are large and clean. In every room there is a small kitchen with all necessary stuff. Staff are super friendly and helpful. We enjoyed our stay in this place. Recommended for families.

Half board was very good value and the choice of food offered was excellent All the staff were helpful and pleasant and the lady who seats you for meals was very warm and welcoming. We'd asked for a room in a quiet location, which we were given, so we were grateful for the good rest we had and the comfortable bed. The welcoming fruit basket and bottle of wine that greeted us in our room. The pool was lovely and the provision of sufficient sunbeds/loungechairs for all (there are extras just ask)

Actually, out of the 12 hotels my husband and I stayed in on our month+ trip exploring 8 islands this was the best all round hotel for comfort, facilities, food and price of all (even competing with a 5*)

The location was excellent. Close to the beach, many restaurants nearby and not far from the old town. Nice hotel all in all - friendly staff, nice pool area, good breakfast.

The pool was supposed to be heated in October, but it wasn't. It was a shame, especially for the children and because the weather was not very good during our stay.