Everything you may expect to get for the money you pay for the room. Very friendly staff, always helpful. Location is superb in a nice neighbourhood close to many sightseeing spots in Mumbai central.

When you make a reservation ignore the spam messages, apparently their account is hacked.

The hotel is only few minutes walk from Grant Road station. The manager, Narinder, is one of, if not the nicest person we met in India. He let us check in early into one of the rooms we booked, helped us with direction and anything we needed. 2 of our rooms were very spacious, facing to the main road. The third room was at the back, bit smaller but that room was far from the street noise, so it was very quiet. All the rooms were clean, and had enough space for our belongings. Beds were comfy. Bathrooms were very good, the soap that was provided had a nice scent. The lobby and staircase looked newly renovated, very clean and bright. The complimentary breakfast was simple but great, good start of our day. I also need to mention that the staff in the hotel was very helpful, friendly, we were well looked after. If I find myself in Mumbai again, I would def stay at Empire Hotel.

I was happy with the hotel as it was, although a member of our group found the main road facing room a bit noisy at night. I stayed in the other room that was facing to the main road. After around 1pm it got quiet, so it didn't bother me but yes, it was a bit noisy before.

The place was clean and the staff, wonderful! Friendly and ever eager to please. Upon arrival we were apologetically informed that although breakfast was included in the price, it consisted of only toasted bread, butter and tea. We didn't care because we don't eat early in the morning, but to our delight 'breakfast' could be requested any time of the day and the staff would cheerfully provide it! Came in really handy if we were hungry and not ready to go out. The location could not have been better. Within the three days we stayed we needed the services of a cell phone company, a courier company, a cobbler, a watch repairer, a fruit seller, a convenience store, a shoe shop, a liquor shop and restaurants. All were within walking distance. Packed leftovers from our restaurant meals were allowed to be stored in the hotel's refrigerator and the staff would willingly heat and serve them up upon request, along with plates and utensils.

The room was a bit too small and too much noise came from a nearby construction site, so we used a white noise machine that we had taken with us, to sleep until late.

Super friendly staff. The room was adequately clean and in a great location. Check in was easy. I arrived earlier and they let me keep my bag behind the desk until my room was ready. If you are looking for an affordable and nice hotel in this part of Mumbai I can recommend the Empire hotel. I will stay here again without hesitation.

The breakfast was literally just plain toast and tea (the tea was nice though 😊). So don't expect much from the breakfast however this is minor as there are lots of nice places to eat outside the hotel.

The hotel is clean, and despite being near the road with heavy traffic, it is silent inside. This is a very strange side of it. Construction works nearby start at strange times, like at 10 pm but it does not last long and the noise is little. The staff is kind and helpful. AC works without noise.

Staff doing their work outside the rooms in the morning making a little too much noise while talking. It disturbs a little. I got a blanket but had no cover for the blanket. I am not sure if this is typical for this hotel or if this happened only to me. I used a sheet from the second bed as a kind of cover.

Excellent cheap and cheerful hotel in central Mumbai. Very near Grant Road station so easy to get the train south to the Gateway area or north to Bandra. It's not a touristy area but in a sense that adds to it! Real Mumbai. The hotel was clean, staff were friendly, and the free breakfast basic but effective. Shower had hot water and AC worked.

Nothing in particular! Don't expect major glamour but it will most certainly do the job for a stay in a mad but wonderful city.

The location is up a narrow staircase and off a busy street, not too far from some of the attractions in the south of Mumbai. We were given two hotel rooms and they were both decently sized with clean ensuite bathrooms. The free breakfast was basic but suited us fine - buttered white bread slices, half of them spread with jam and a choice of tea or coffee. The people at the helpdesk were friendly and helpful.

One of the rooms had a suspended ceiling with panels and as soon as the lights were turned off at night, a loud scuttling, scuffling noise (perhaps rats?) would come from the ceiling. The noise would stop when the lights were turned on again. Disturbed both nights' sleep. The room with the solid ceiling was fine - check your ceiling before staying in the room.

Very polite staff. The hotel’s location is not the best. But Uber is cheap and travel around is not a problem. It’s clean and that’s important. Also has a night shift. Advice. Never use taxi and never deal with the drivers. Use Uber or Ola.

There is a construction next door, but it’s not hotel’s fault.

Friendly, smiling and helpful staff. Nice and clean room with two windows, good AC, fan, good beds, towels, kettle, small fridge and normal tv. They upgraded us for the same price to a deluxe room. Perfect central location. I felt safe in this place. We decided to stay two nights more. Good chai shop just down the stairs.

Everything was good.

All liked it. Clean, bright, very spacious. Well-functioning air conditioner, there is also a ceiling fan, if anyone needs it, I didn’t use it, the air conditioner is sufficient. Everything is very clean, I did not expect this, I have lived in many hotels in India. The room was very well soundproofed; extraneous sounds from the street or the hall did not bother me, although special equipment was working outside the windows and there was a noisy Ganesh Chaturthi festival. There is a small kitchen nearby where you can cook or heat something (there is a microwave) and wash the dishes. The impressions are only positive, if I have to stay in this area again, I will stay here.

Everything ok