Location was good, as were the breakfast options that were inclusive. The hotel also helped us with cab bookings for both local sightseeing and forward journey. Pleasant experience overall.

The restaurant service could be better. Many of the items on the dinner menu were not available, despite an extensive menu being provided. This could definitely be improved. Recommendation: Have a short dinner menu of regular items, and provision for other items on special order (like order 2 hours prior to meal). Food quality was decent.

We liked the way Vipin, a staff at the hotel treated us and the way he presented himself. He helped us in telling about the places to visit in Munnar and the apt time for it.

We wanted other staffs also to get involved in the customer communication. Please look at the things that are kept in fridge before hand because we were told that we used some items in there but actually we did not even see those things in the fridge. Please sign the paper for the items kept in the room.

Nice staff, very helpful with arranging various things in Munnar

Hot water for shower was available rarely. Later found out about the timings, but often in the afternoon also we took cold showers.

Had a great stay at Westwood Munnar. The rooms were clean and comfortable, the staff was friendly, and the food was tasty. A peaceful and pleasant experience overall. Highly recommend!

Great location, close to center but not to close.

The shower drain is at the opposite side of the bathroom. So if you shower expect the bathroom to be wet the next few hours.

The service provided by hotel is very good. Rooms are clean. Staff is very helpful. They provide all extra activity like bonfire, Music system as per your requirement

Nothing

Location is good and right in city, access-able to all needs easily, canal view was good. Fantastic services and very clean environment. Food was very good and never felt we were in other state.

I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards.

Rooms foods all are Good.. Value for money.. Housekeeping services awesome... Quick response for queries.... Fully satisfied for staying here....

Hotel is excellent with respect to infrastructure and in a quiet place. Stuff very helpful and the restaurant serve tast foods.