Our junior suite was very spacy, quiet and comfortable. It was located on the top floor and had a nice view over the pool. The room was well equipped and we received a fruit bowl upon entering. The swimming pool was refreshing but closes at 9pm. The breakfast buffet was wonderful and had lots of variety.

1 AC unit was broken and we couldn't turn it off. The other one worked perfectly. Upon check-out, we had to wait a bit longer for the staff to check the room and were drawn into making a Google review in the meantime. Take around 15 minutes into account for that.

bad wi-fi, early swimming pool close

Good value for budget, overall cleanliness can be improved a bit

The area around the hotel is little shady. My friends gold chain got snatched away. So people have to be really careful while stepping out of the hotel.Also the attempt at indian cuisine is bad. They can improve it.

I stayed at a 5 star hotel for a couple of nights, and the next night I stayed at Grand Zuri. I think the Grand Zuri is so much better value, and I wish I stayed there instead. It doesn't have a steam room or sauna but the bed is comfy and the bathroom is modern and clean. The pool was great, and the staff were lovely.

I would love access to a freshwater tank to cut back on plastic water bottles

Spacious room with balcony view of the pool. Good food in the restaurant and a nice variety for breakfast. Prompt cleaning crew each day for room cleaning. Lots of local warungs to eat. Around 30 minutes in taxi to airport

Not a major issue, but the hotel is around a 20-25 minute walk to Legian or Kuta beach. So be prepared to take a taxi or grab if that is too far for you to walk.

Room very spacious and clean

Indian guests next toy room got connecting room to their family and they shouting in corridor to each other. Aircon too cold and unable to adjust (useless remote). Chicken curry only soup and no others (no chicken etc in it)

Very central in Kuta. The hotel is clean and modern and the facilities are all good. The breakfast is varied - everyday there are slightly different options which is nice. Balcony was lovely to have too.

Nothing. :)

In general, staff were friendly, helpful, and welcoming. The rooms were clean. The hotel is on the busy streets but in good location.

Food selections were more for local tourists. They do have some westerns food choices but limited. Foods in general taste decent and staff were kind and very helpful.

The water pressure in bath room very2 satisfied like waterfall & heavy rain 😀

Litle bit uncomfortable smell near the pool

Very recommended. Great location, close to the beach, lots of shops and restaurants nearby, very clean big swimming pool, tasty and variant massive buffet breakfast, very helpful and friendly staff, spacious room, clean bathroom, great shower, comfy bed, great amenities, quite place even on the main road. We loved everything, definietly we’ll be back.

Nothing, everything is perfect!