Absolutely Exceptional Stay From the moment we arrived, everything about this hotel exceeded our expectations. The staff were incredibly welcoming, kind, and attentive always smiling and ready to help with anything we needed. Every interaction felt personal and genuine, making us feel truly cared for. The service was flawless from the front desk to housekeeping, room service, and even the spa team, everyone was professional yet warm. The rooms were spotless and beautifully maintained, and every detail was thoughtfully taken care of. What stood out the most was the hospitality. The team went above and beyond to ensure our comfort, often anticipating our needs before we even asked. Whether it was arranging transport, customizing meals, or simply checking in on how we were enjoying our stay they made us feel like VIPs. It was truly one of the best hotel experiences we've ever had. We’re already planning our return. Highly, highly recommended!

Staff, clean,

No acces to the beach, no tennis courts

We stayed in the Cliff pool villa. Impeccable style luxury and the best possible customer service I have ever ever received. Augus, Teresa, Tri, Dwi and many more of the staff always helped us with a smile in their face. They sent some one over to take pictures for us for a small photo shoot we planned impromptu. Cliff bar is beautiful, Watu and Roca are all amazing places to eat in. Will definitely go back for more.

Nothing

great location and great property but you can feel Covid impact as it need some renovations.

there was a big wedding buy out so we were not able to spend our last day as the pool was closed and no body told us about it but hotel manager was super helpful to offer us free treatment in Spa.

Nice sea views

Clean, good service

We are Indians pure vegetarian but chef was not able to make even Aloo paratha even we should images.chef should be trained to cook international dishes.we had to remain hungry and go 40 min drive to take breakfast. Food should not be discriminatory .everyone should be catered.As lot of Indians travel to Bali.

Breakfast

Service is really good for all staff, especially supervisor Adi, attentive, and he remember all of our family member name and greet us every day druing brekfast time, asking us for any help we need, recommend us place to go. Moreover, Adi help us to arrange car service and restaurant booking (nearby hotel - Meliani, table he reserve for us get the best view of sunset), my family enjoy this holiday so much. This hotel get the best sea pool.view in Uluwatu, view is stunning.

We.like all things in this hotel

Luxuries stay and plenty of privacy from the city centre. Loved the tranquility and the service provided. We had a personal butler for our villa to care for us. The stay was hassle free and buggy was easily available. Great in house dining options too.

There weren’t a private beach but the view off the cliff overlooking the see was excellent.

nice sea view and architecture. food is above average.

shower water is very small, don’t have enough pressure. resort seems to use sea water so it’s a bit salty

Decent cliff pool villa with ocean view. The pop-up ice cream & shuttle car was really good. Please do reserve the spa in advance, the singing bowl relaxation was impressive. At NYE countdown, there was a Kecak fire dancing show which was amazing! All staff were really nice & kind.

There were short of staff for breakfast at rocker restaurant. Most customers didn’t get menu & tableware, even not clean the table. Except the breakfast experience, the NYE feast (dinner) & countdown party was terrific!