Location is great - lots of restaurants, cafes in the area. You will have a great range of places to eat/drink, some places 1 min walk, others a 5 min walk. Some mini marts also around the area. There are some great crepe and icecream/frozen yoghurt places. Lots of mopeds/scooter available for rent. The actual hotel is relaxing, you can spend the whole day there. Feels like a home away from home. The reception, restaurant and all hotel staff are lovely. They went above and beyond to learn our names, they were quick to send up towels or fix our drain and helped when we were organising transport to the airport. The pool is fantastic (there are 2) and there is a cafe/bar next to each pool. Pools are clean and spacious with many sun loungers and seating areas. There is a shallow children's pool as well. The adult pool gradually gets deeper. Breakfast had a decent range, not the best buffet ever but reasonable. Room service is for a reasonable price and delicious. Coffee and drinks at the coffee house on site are nice. Our hotel room had a balcony which was nice. Ac in the room was good and wifi was also very good. Beds were comfortable and shower was great. Happy Holiday ' was spelled out with flowers on our bed upon arrival. We are planning to come back! We had the best stay. Highly recommend.

Related to Lombok - local taxi drivers will try to rip you off. If you know how to negotiate you can get a reasonable price. Grab is also available. If you head to the beaches, there will be numerous street vendors hassling you to buy scarves, tshirts, purses, coconuts and trying to rent you scooters and cars. They are pretty persistent. We only had very minor issues in the hotel room; the drains were blocked and there was one dirty towel but both were fixed and replaced right away once we called reception. The room was a bit small. I recommend that Sima Hotel change the shampoo or add conditioner. I bought my own conditioner as the shampoo was very harsh on my hair.

This is our second stay at Sima Hotel and it was even better than the first time. Sima Hotel is a lovely hotel with lovely staff. Location is great, on the main street near to restaurants & minimarkets etc. However, the noise from the street at night will not infiltrate the hotel. You will need a taxi, moped of want to go a little further e.g. city centre/ beach. New Starbucks is built across from the hotel which is great. Pool is fantastic - also a kiddy pool attached. There is a bar next to the pool so you can get a drink/coffee (which are delicious). Comfortable deck chairs and gazebos next to the pool. The room and beds are comfortable. Great shower; nice balcony. Secure safe, small fridge provided with a kettle and some tea/coffee. The breakfast buffet is great, with both Western and Asian options. Room service is fantastic. We would like to give a special shout out to the lovely staff at Sima Hotel who made our stay special: Front desk: Arou (thank you for remembering me especially! ☺️), Licy (aci), Weldan, Nando 🤩 Restaurant/bar staff: Devie, Amy, Mohamed Rashid, Zoul, Zan, Agalu, Mohamed Fouzan, Kee, Training staff 🤩 Also Rahman the driver for the hotel shuttle! Great car, safe driver 👍🏻 We will be back for sure!

Great Hotel, big breakfast, nice pools, gym is ok

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The two swimming pools are fantastic. The room was big and very nice with a balcony. The bed was very confy. Breakfast was buffet and there were so many choices. I really enjoyed it. Location was great. Very close to many restaurants and stores. Staff was friendly . I had a balines massage and the girl was very professional and she new how to do it. You also get 10 extra minutes for free.

It’s a very small detail and it could be me. The music at the restaurant during breakfast was a little too loud. Early in the morning it’s better no to have music. The same at the swimming pools. They play music too loud and more for a party rather than for a relaxing place.

One of the best things the Sima Hotel has to offer is its location. It is right in the middle of the action but when you walk into the hotel its a little haven in the middle of Kuta. The grounds are beautifully kept, the staff is absolutely lovely and accommodating, and the back pool offers a more quiet and chill vibe. The breakfast is decent and has plenty to offer all palates. The water machines on each floor are very handy. My spa experience was excellent, just make sure to request male or female, if that is important to you. We thoroughly enjoyed our week long stay.

We had a minor issue with our door handle but the staff helped us get it resolved as soon as they were able to figure out the problem. Otherwise no complaints!

The hotel staff demonstrated excellent customer service and attentiveness to guests' needs. When I was bothered by construction noise on the first morning, the manager promptly addressed the issue by moving me to a nice and quiet room. This level of care was greatly appreciated. Breakfast: The breakfast offerings were very good, with many options available to suit different tastes. Facilities: The hotel facilities were good and well-maintained. Cleanliness: The hotel maintained a high standard of cleanliness throughout. Location: Top notch.

WiFi issues: Unfortunately, the WiFi was not functioning properly during my entire 3-day stay. Despite the staff's efforts and even bringing in an IT specialist, the problem persisted. I would recommend Sima to others, but I strongly urge the management to resolve the WiFi problem in the new building.

I'm going to tell you, having traveled a lot around the world, I have to admit that we fell in love with this hotel. Incredibly friendly and attentive staff, the hotel is very clean, the location cannot be better in Kuta, the breakfast is just 5 stars. And if you want a romantic dinner then you are going to have a 2nd honeymoon. I would particularly like to thank Lisa Narasima who conquered our hearts with her gentleness and kindness. Full of happiness for the birth of her baby. Omar and Malika

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Sima Hotel is a comfortable, well-located hotel with very friendly and helpful staff. In fact the staff often went out of their way to help. In reception Arrun, Eci and Nandu helped me with WiFi issues and local knowledge, their help was fantastic and they have a really positive attitude, thank you! I would also like to thank Joe ( aka Superman) who was extremely helpful, patient and understanding when I needed a room change.

-room size was good -fridge in room -drinking water refill stations on each level -desk in room -wifi fairly stable -nice rainfall shower -safe worked -good aircon -lovely balcony -pool area was really good -friendly staff -great location in main street -great massage at spa

-could do with more comfortable desk chair (for remote workers) -hallways were a little dated -fresh coconuts were expensive for Lombok -gym was rubbish - there was only 1 treadmill and 1 bike but both broken -staff need training on tours being sold or at least there should be a more comprehensive guide on inclusions

Beautiful clean property and rooms. Loved the pool area to relax in the garden. Food and drinks were all amazing. We really enjoyed the breakfast and all other meals there, but hotel is also in a great location to try other restaurants in close walking distance.Spa does a very good massage. Staff were all lovely and helpful.

Building work noise near the 2nd pool area during part of the day - but seems a bit unavoidable and only near one of the pool areas.