Location is perfect, close to everything. Staff are excellent as always

In town With swimming pool, gym, cosy bedrooms, clean, beautiful. Great staff Late check out (11am) Breakfast in bed option

I am vegan - breakfast buffet has options with plant based drinks, but has no options for hot food other than tomatoes, beans and potato cubes. Would love to see mushrooms, hashbrowns, veggie sausages, scrambled tofu as options (even upon request). Even from the other options, mini croissants for example are vegetarian, but contain milk and eggs. Understood vegan is a minority, a small stock can go a long way.

Everywhere was very clean and even saw people cleaning around the outside of the property on a couple of occasions. Had booked a room with a sea view which we expected to be a normal window but was allocated room 530 which has a viewing / seating area that protrudes out given fantastic 180 degree views. Could have spent all day just sat on the comfy sofa looking out. All the staff we encountered were very friendly, efficient and helpful. We ate in the restaurant one night which was very good as were the breakfasts. Very good location to walk into town and the harbour.

Nothing

Staff were as wonderful as ever, and very helpful. Breakfast was delicious. Evening meal in the bar was 10 out of 10. Music in the bar afterwards was appreciated and pleasant. The hotel facilitated us with 2 single bedrooms near to each other, one of which was a disabled bedroom and bathroom which we had requested and which was much appreciated.

The lift broke down while we were in it. These things happen but my friend uses a walker and the other lift didn't bring us near our rooms, although a very kind employee did his best to help us. My bedroom was lovely but the bed was two single beds pushed together which makes me nervous of falling down the gap. Other than that, thank you for the lovely stay and well done for the staff you employ who do a great job to make sure everyone is comfortable.

Good enough choice for trad breakfast but not for the price. Bar food very good. But chef please choose a different cut for the beef casserole or cook for longer(?) Had to leave most of the meat behind as too chewy and dry. Feel bad even picking on this because so much flavour otherwise. Again, highly commend all your staff. Attentive and friendly 👏🏻👏🏻👏🏻

In comparison to for example Leonardo’s the breakfast overall for the price was pretty basic. In future I’d opt for a less expensive brunch elswhere!! Hot food selection good. Overalll in comparison to above, only fair.

At last, they have beans out with the breakfast items and you don't need to ask for them separately. Check in is quick, easy and friendly. There are plenty of social spaces to meet with friends and family for a coffee, a chat or a meal.

As per each of my stays, I requested a sea view room that didn't also have a view of the flats but although one window seat had an uninterrupted sea view, the opposite chair just had a view of the flats which is disappointing.

The hotel was a good location easy to walk to local pubs etc … The food was delicious the feather blade beef was so nice highly recommended a the chicken fajitas where delicious to . Breakfast was good only thing we booked 10:15 and a lot was food was gone but on request we got some more except the pastries .. we went when the snow hit so the lounge/ bar / hotel reception where quit cold due to the location I presume right at the seafront We had to wear jumpers in the lobby lounge .. but the bedrooms where warm and comfy

Just the heat in lounge/ bar / reception

The staff were amazing especially Sylvia on reception who offered to come and get us when we had car problems and didn't think we would make it in our car. We arrived after 7 hours getting from dublin to wexford to the warmest and kindest welcome from Sylvia. We had to pay and stay for an extra night as my car had to get towed on sat and we had noway to get home until we could organise a rental car for this morning and another lady at reception ( sorry I never caught her name) was so lovely yesterday and today ( monday) helping us. Staff members are a huge credit to the hotel.

Beds too soft

abby on reception, super, kind, and friendly, a big asset to the hotel, bar area beautiful, staff could be better trained, and bit quicker to take orders and get them out to table........... room lovely and well appointed........lifts bit hit and miss, work needed here...............brekky calm and well organised.........well done , others please copy............

car park very full to overflowing. would like room service, small menu would be fine.....but covid is over.........time to restore this treat in fine big hotel.............

We are frequent visitors to Ireland using the Fishguard - Rosslaire Ferry. This is the second time we have stayed in the hotel before we travel to on Galway to visit our son and family.The sign posting to the hotel was clear and hotel easy to find and car parks adjacent to it. The hotel's reception staff were friendly and welcoming. The festive decorations and whole Christmas ambience impressive throughout all of the public guest areas. Every member of the hotel staff we encountered always had a smile and friendly acknowledgement. Our bedroom was spacious and comfortably furnished. We had an excellent breakfast and the dinner during our stay. The choice of menu was excellent and the quality of food superb. The front of house staff were very pleasant and efficient. We have no hesitation in recommending this hotel to others and will definitely return on further visits to Ireland.

We had difficulty in finding a car parking space in both of the hotel's car parks, most probably because of the many Christmas parties taking place in the hotel that evening. We didn't encounter this during our summer visit. There was a very pleasant lounge area between the reception and restaurant on the ground floor of the hotel but nowhere to order pre- dinner drinks which meant a long walk from the bar across the busy reception area. The temperature in bedroom room was very warm